Product Manager, Mozilla
Firefox Product Health
CA$94-139k
Salary is dependent on location; + Performance-based bonus plans to all eligible employees
Internet software for people, not profit
Job no longer available
Internet software for people, not profit
1001+ employees
Job no longer available
CA$94-139k
Salary is dependent on location; + Performance-based bonus plans to all eligible employees
1001+ employees
Company mission
To ensure the internet remains open and accessible.
Role
Who you are
- Product Management experience related to data and data analysis, especially as it relates to product quality
- Strong SQL skills with a proven record of writing complex SQL queries
- Advanced visualization and modeling skills
- Capacity to grasp complexity quickly and to focus on key issues with minimal direction
- Strong ability to integrate data, insights, and customer understanding to clarify project goals and strategy, drive execution, and inform delivery processes
- Demonstrated attention to detail, being resourceful, adaptable, creative, and results oriented with high energy and a positive outlook
- Excellent planning and project management skills; demonstrated ability to drive roadmaps, effectively managing priorities to meet requirements and deadlines while working on different projects simultaneously
- Superb written and verbal communication
- Solid understanding of technical architecture and data infrastructure principles
What the job involves
- Firefox Product Management is seeking an outstanding horizontal product manager to ensure Firefox delivers a fast, stable, and private browsing experience across all platforms
- This is a meaningful role responsible for monitoring and improving the overall health and quality of Firefox. You will work at the intersection of data and user-centric metrics, ensuring Firefox remains performant, reliable, and trusted by users worldwide
- Your focus will include defining and tracking key health metrics, prioritizing areas for improvement, and working horizontally across teams to deliver exceptional product quality. It requires a balance of critical thinking, strong data analysis, and user empathy
- Identify and establish metrics to gauge the reliability, performance, and user-perceived health of Firefox (e.g., crash rates, page load times, user retention)
- Regularly report on product health, informing senior leaders and creating actionable insights for engineering and product teams
- Collaborate with user research and customer support teams to understand user problems. Identify trends, gaps, and opportunities in product health through data analysis, advocate for fixes or improvements
- Partner with engineering and design teams to prioritize and address issues impacting performance, reliability, compatibility, and other areas of product health
- Build and share reports and dashboards that communicate product health to the rest of the company, motivating change in our products and business. Ensure that product updates meet high standards of stability and user satisfaction
Our take
Mozilla develops a range of free and open-source software, with its most familiar product being Firefox. Operated with a mission-driven, not0for-profit ethos, Mozilla champions online privacy, open standards and user-choice.
Beyond Firefox, Mozilla has focused on privacy forward offerings such as Mozilla VPN, which allows users to browse securely without being tracked. The company has also streamlined its product portfolio to concentrate on initiatives that align closely with its core mission, ensuring resources are dedicated to improving user experiences while fostering safer, more open digital environments.
Alongside this, its impact extends into the developer and tech community, having played a pivotal role in the creation of Rust, a systems programming language celebrated for its speed and efficiency. With a loyal user base, ongoing innovation, and a clear commitment to privacy and open-source principles, Mozilla remains an influential player in the technology landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2018
$1.2m
GRANT
Jan 2005
$0.3m
ANGEL
Total funding: $3.5m
Company benefits
- Health and wellness: Mozilla covers medical, dental and vision plan premiums at 100% for U.S. and Canadian employees. Our offerings give you the options you need to manage your health — and your family’s — the way you want.
- Mental health: Mental health is as important as our physical health. That’s why Mozilla’s health benefits include therapy and coaching sessions to make sure our people have access to the care they need.
- Time away: With all of life’s demands, time away from work to disconnect and recharge is essential. In addition to country-specific holidays (12 in the U.S. and Canada), vacation and sick time start accruing right away (specifics vary by country). Everyone also takes a pause together on quarterly all-company wellness days, plus you get to celebrate the most personal holiday of all: your birthday.
- Parental leave: While Mozilla’s parental leave policies vary globally, our U.S. and Canadian-based employees can look forward to 26 weeks of paid leave for childbearing parents and 12 weeks of paid leave for non-childbearing parents.
- Financial: Mozilla is a private company, so our compensation isn’t tied to stock options or equity plans. Instead, we offer generous, performance-based bonus plans to all regular employees to underscore that we share in our success as one team. As for retirement savings for US and Canadian employees, Mozilla contributes a percentage of your eligible base salary each year to the 401(k) Plan/RRSP (regardless of whether you contribute or not), with 100% vesting.
- Learning and development: We’re big believers in learning by doing, and we also want to invest in your education and development beyond your role. Every employee is eligible for an annual professional development budget. Mozillians can put it toward technical or management training, certifications, conferences and more.
- Help when you need it: Life is full of surprises; that’s why it’s important to be prepared. Mozilla provides Life/AD&D and Short and Long Term Disability insurance (offerings may vary by locale) to ensure that you and your family will have a safety net in place should you ever need it.
- Plus a bit more: A few other benefits include a quarterly wellbeing stipend (to use on those things just for you), an employee referral bonus, internet reimbursement if you’re remote, and a budget for office essentials to make working remotely ergonomically comfortable.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Laura Chambers
(CEO)Alongside serving as the CEO at Mozilla, Laura is an Executive Fellow at Harvard Business School. Previously, she was the CEO and PResident at Willow Innovation, Director at Patelco Credit Union, and General Manager of Core Hosts & Community at Airbnb.
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