Affiliate Operations Manager, Influencer
Salary not provided
Mid and Senior level
London
3 days a week in office
Influencer marketing platform
Open for applications
Influencer marketing platform
1001+ employees
B2BMarketingDigital MediaSocial Media
Open for applications
Salary not provided
Mid and Senior level
London
3 days a week in office
1001+ employees
B2BMarketingDigital MediaSocial Media
Company mission
To shape the future of marketing by humanizing brands.
Role
Who you are
- 3+ years of experience in affiliate, ecommerce, performance marketing, or social commerce operations
- Hands-on experience managing affiliate networks such as Impact, CJ, Rakuten, Awin, or similar
- Direct exposure to platform-native commerce environments (e.g. TikTok Shop, YouTube Shopping, Meta Commerce), preferably including merchant setup or backend operations
- Strong understanding of tracking, attribution, pixel implementation, and commission structures
- Experience working within DTC brands, affiliate agencies, social commerce teams, or platform-side commerce operations
- A systems mindset — able to design scalable infrastructure and repeatable workflows rather than operating tactically
- Confidence operating as a senior individual contributor: owning your domain, making decisions, and delivering without requiring constant direction
- High attention to detail, strong problem-solving skills, and the ability to troubleshoot technical issues across multiple platforms simultaneously
- Strong communication skills with the ability to translate complex technical setups into clear language for non-technical stakeholders
What the job involves
- This role reports to Director, Commerce
- We are looking for an Affiliate Operations Manager to own the infrastructure layer of our affiliate and social commerce capability. Sitting within the Commerce team and reporting directly to the Director of Commerce, this is a strategic individual contributor role responsible for designing, building, and scaling the operational foundations that power our clients' affiliate programmes
- You will work closely with dedicated teammates across our Commerce team, including functions focused on community and partner relationships, and full-funnel performance and growth, ensuring each discipline is tightly integrated without overlap
- While your colleagues own their respective domains, you own the platform infrastructure, technical configuration, and operational systems that make it all run
- Architect the infrastructure behind a new Commerce division. This isn't a maintenance role – you'll design and build the operational systems, platform configurations, and affiliate frameworks that power Influencer's standalone Commerce P&L from the ground up
- Own the full stack of modern affiliate commerce from traditional affiliate networks to TikTok Shop, YouTube Shopping, and Meta Commerce, you'll sit at the center of a fully integrated, creator-led performance ecosystem – operating across every major platform where commerce is happening right now
- Drive real revenue impact for the world's leading brands. You'll build and manage the technical and operational infrastructure behind enterprise-scale affiliate programmes, ensuring creator-led commerce runs seamlessly, efficiently, and at scale for some of the most recognized brands globally
- Embedded into the EMEA Commerce team and built strong working relationships across, Client Services, Strategy, Growth, Finance and Performance
- Developed a clear understanding of Influencer’s Commerce & Affiliate framework, creator tiers, and cross-platform commerce ecosystem (affiliate networks, TikTok Shop, YouTube Shopping, Meta Commerce)
- Gained hands-on familiarity with our core platforms and tools including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, Meta Commerce and internal reporting systems
- Completed a structured audit of at least one active affiliate or commerce programme to understand current setup, tracking, and operational workflows
- Supported the activation or optimization of a live programme, contributing directly to a seamless client-facing execution
- Built confidence in how Influencer’s Commerce engine operations and how your role underpins enterprise-level delivery
- Own the operational management of affiliate and social commerce platforms including Impact, CJ, Rakuten, Awin, TikTok Shop, YouTube Shopping, and Meta Commerce
- Lead merchant onboarding, product feed integrations, tracking setup, and backend configuration across all commerce environments
- Design and maintain scalable infrastructure across affiliate networks and platform-native commerce environments, ensuring clean and consistent programme architecture
- Ensure accurate tracking, attribution, and commission implementation – proactively identifying and resolving discrepancies before they affect client outcomes
- Own commission structures, offer configurations, and incentive mechanics, collaborating with Strategy to translate commercial intent into precise platform execution
- Support the seamless activation of newly sold commerce programmes, converting commercial scope into scalable, well-documented technical setups
- Build and maintain strong working relationships with affiliate networks and platform representatives to troubleshoot issues, surface efficiencies, and stay ahead of platform developments
- Partner cross-functionally with Client Services, Performance, Growth and Finance to protect margin, ensure reporting accuracy, and support enterprise delivery
- Lead the development and ongoing evolution of operational playbooks, templates, and documentation that scale our affiliate engine across clients and programmes
- Serve as the internal authority on affiliate platform capability – advising on new integrations, tooling decisions, and infrastructure best practice
Salary benchmarks
Our take
Influencer is a technology platform that simplifies influencer marketing for both advertisers and creators. Connecting global brands with a network of vetted macro and micro creators, ensuring authenticity, quality, and creativity.
Once a connection is made, brands collaborate with creators to promote their products organically through creative content. Alongside this, the platform also provides brands with in-depth analytics on both the creators and campaign performance.
As an Official Global Marketing Partner with Meta, TikTok, YouTube, Twitch and Snapchat, Influencer has delivered award-winning campaigns for global brands like Xbox, NatWest, Amazon, Coca-Cola, Google, ASOS, and Spotify. With the growing shift towards influencer marketing, the company is poised to capitalize on this trend and extend its global reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$3.7m
SERIES A
Total funding: $3.7m
Company benefits
- Private Healthcare: We've got you covered for a range of healthcare needs
- Enhance Parental Leave: We support our people with big life changes
- Employee Assistance Programme (EAP): We provide confidential counselling for our people as well as financial and legal support
- Hybrid Working Model: We understand that your best work doesn't need to be in our offices. That's why we offer our people the option to work from home for two days a week
- Enhanced Annual Leave/Paid Time Off: So you can enjoy more time on personal interests and with family
- Flex National Holidays: We have a globally diverse team, so you have the choice of swapping national holidays to align with those that matter to you
- End of Year Closure: Enjoy our gift to you with paid time off at the end of the year, in addition to your annual leave
- Flexible Working: Start and finish times that can be flexed to support you
- Work from Anywhere Policy: Enjoy the freedom to work from where you want
- Dog Friendly Office: Your four-legged friends are always welcome in our office
- Influencer Tenure Programme: We appreciate the loyalty of our people by offering rewards based on the time spent working with us
- Regular Team Socials, Summer & End of Year Parties: To celebrate our success and all the amazing work our people do to achieve these
- Recognition Platform: A space for our people to celebrate each other and award points that can be converted to discounted purchases and experiences
- Learning & Development Budget: Development training to support all of our people to feel confident in their growth at any stage of their career
Company HQ
Soho, London, UK
Leadership
Ben Jeffries
(Co-Founder & CEO)Award winning Entrepreneur, Co-Founder of Breeze Clothing.
Caspar Lee
(Co-Founder)Investor and Youtuber. Co-Founder of MVE and Creator Ventures.
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