Account Executive, Phorest
PhorestPay Features
Plus an Employee Share Purchase Scheme
Office located in Anglesea Mills, Dublin
Salon management solution
Open for applications
Salon management solution
201-500 employees
Open for applications
Plus an Employee Share Purchase Scheme
Office located in Anglesea Mills, Dublin
201-500 employees
Company mission
To empower and inspire salon, spa and clinic owners to grow fantastic businesses while attracting and delighting loyal clients and talented staff.
Role
Who you are
- 2–4 years in Sales, Account Management, Customer Success, or a client-facing role in SaaS or tech
- Excellent communication and relationship-building skills
- Confident in leading conversations, providing training, and solving problems
- Organised, proactive, and comfortable working across multiple accounts
- Experience working with CRM systems to manage accounts and track client activity
- Experience working in the salon industry is a plus
What the job involves
- We're looking for an enthusiastic PhorestPay Account Executive to drive adoption and success of Phorest Pay terminals and features across our Ireland client base
- This role is focused on helping salons to get the most from our payments offering—including online booking payments, card terminals, PhorestTips, Online Gift Vouchers, and the Online Store. You’ll play a key role in ensuring clients are supported, engaged, and set up for success
- Retention & Growth: Spot opportunities for feature expansion, upsell, and improved client satisfaction
- Client Relationship Management: Build and maintain strong relationships with salon owners and managers, offering expert guidance and ongoing support
- Feature Activation & Adoption: Encourage and support the use of Phorest Pay features including:
- Online booking payments
- In-salon card terminals
- PhorestTips
- Online gift vouchers
- Online store functionality
- Onboarding & Education: Deliver clear, confident onboarding sessions and training to help clients feel empowered using payment tools
- Insight Sharing: Gather feedback and usage insights to help improve the product experience across the team
- Performance Monitoring: Track client activity and success metrics to ensure they’re gaining maximum value from Phorest Pay
Our take
Annually, significant financial losses plague salons and health spas due to both no-show appointments and sluggish periods. Addressing this predicament head-on, Phorest emerges as the solution, providing salon proprietors with user-friendly marketing software.
Phorest's software allows salons to dispatch appointment reminders and promotional details to their clientele. This seemingly uncomplicated remedy remarkably curtails no-show deficits by an impressive 70% - an extremely valuable offering.
From its inception, Phorest has consistently evolved and broadened its platform, adding features for staffing management, inventory control and strategic marketing. It has also secured funding which has enabled it to confidently vie with international contenders like Zenoti and Booker on the global stage.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2022
$12m
LATE VC
Jun 2018
$23m
GROWTH EQUITY VC
Total funding: $36.5m
Company benefits
- Your wellbeing is important to us - We provide private healthcare, and employee assistance program and a free online GP service (WebDoc)
- As part of our Financial Wellbeing, we provide an Employee Share Purchase Scheme, Pension, Life Assurance, and Income Protection
- We help you travel by providing a bike to work scheme as well as tax saver transport tickets
- We care for your family and provide Enhanced Maternity and Paternity benefits
- We grow our own timber! We provide a great learning environment including an extensive onboarding program
- Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including LinkedIn learning
- We don't believe in formal dress codes. We prefer causal things
Company HQ
North City, Dublin, Ireland
Leadership
Ronan Perceval
(Co-Founder & CEO)Previously worked in hair salons, and also co-founded Demonware.
Jamie Myerscough
(Co-Founder & Director)Previously served as Phorest's CEO and Sales Director. Is currently CEO of Educogym.
Salary benchmarks
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