Business Development Representative, Replicant
Offers equity
3+ days a week in office
Call center AI chatbots
Job no longer available
Call center AI chatbots
101-200 employees
Job no longer available
Offers equity
3+ days a week in office
101-200 employees
Company mission
To use AI to resolve as many conversations as possible while elevating human agents to do what they are uniquely good at.
Role
Who you are
- 2+ years as a BDR/SDR or other relevant sales/customer-facing experience (B2B SaaS is a plus)
- Strong written, oral, and presentation skills
- Results-driven and hunter mentality
- Vibrant and energetic attitude, willingness to perform and get things done
- Tech-savvy, ability to understand complex technology and translate it to customer benefits
- Love the rapid, unpredictable nature of a tech startup
What the job involves
- As a Business Development Representative, you will be focused on researching, prospecting, and creating new pipeline with enterprise customers and will have a direct impact on developing the sales culture at Replicant
- Replicant is gaining traction with customer service organizations across the B2B sector in Retail, Insurance, Travel, Financial Services, Healthcare, and more
- We are looking for an experienced BDR who can source enterprise deals involving multiple stakeholders in Customer Service, IT, and Operations
- Build a strong sales pipeline through email campaigns, calling, and strong objection handling
- Researching, prospecting, and setting qualified meetings
- Create prep documents for each meeting to ensure AEs are prepared to make a great first impression
- Ensure MQLs convert to SQLs
- Offer suggestions to Sales and Marketing based on observations and trends
- Exceed quarterly quota goals
Our take
Whilst automation and AI are being applied to industries across the world, customers must still endure long waits and inconsistent service from telecommunication services. In addition to this, customer service agents must answer the same repetitive questions hundreds of times every day, which is both expensive and inefficient. Replicant uses neural networks to provide completely autonomous call center technology, that aims to provide intelligent and human-like alternatives to customer service agents.
Replicant's service understands context, accents, slang, and technical terms, providing far more intelligent results than simple answer-recognition phone services. Although various startups are taking steps towards reducing bottlenecks within customer service calls through autonomous chatbots, Replicant stands out by focusing on providing realistic and engaging conversation through neural networks, providing a convincing replacement that reduces costs and frustrations within call centers of any type.
Replicant has secured a good amount of funding to fuel its to ambitions to expand research and development, improving its conversations, and launch new automated channels. The company also plans to increase headcount across a range of teams, onboard new customers, and launch professional development programs for its employees.
Freddie
Company Specialist at Welcome to the Jungle
Insights
62% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$78m
SERIES B
Sep 2020
$27m
SERIES A
Total funding: $120m
Company benefits
- Company Equity: We view our employees as the true owners of Replicant and offer company equity.
- Health insurance: We offer a competitive package with health, dental, eye care, and retirement benefits.
- Remote-friendly: From the Bay to New Brunswick—we have employees across the world, so you can work wherever works for you!
- Frequent offsites: We take team-building seriously and love working side by side.
- Flexible vacation: Take a break when you need it so you can come back refreshed and ready.
- Sabbatical program: After you’ve worked at Replicant for 5 years, you are eligible to take a sabbatical for up to five weeks.
- Equipment stipend: All employees are set up with the essential equipment, but if you have special requests, you’re provided a stipend to cover these costs.
- Wellness stipend: We want employees to feel empowered to manage your fitness, health, and mental wellbeing so we offer a yearly wellness stipend.
Company HQ
Presidio of San Francisco, San Francisco, CA
Leadership
Gadi Shamia
(Co-Founder & CEO)They co-founded TopManage before spending 6 years at SAP and Magneto, as well as COO positions at Adobe and Talkdesk. They co-founded Replicant in January 2019, serving since as CEO.
Benjamin Gleitzman
(Co-Founder & CTO)Having studied at MIT, they worked as a Software Engineer for Hunch and co-founded NextStep and ShockBottoms. They spent 6 years as an eBay Software Engineer before co-founding Ruse, MONA, and Replicant.
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