Senior Vice President Global Head of Risk, Flywire
$290-350k
+ Restricted Stock Units & Employee Stock Purchase Plan; + bonus
Expert level
Boston
Global payments processing
Open for applications
Global payments processing
1001+ employees
FintechB2BPaymentsSaaS
Open for applications
$290-350k
+ Restricted Stock Units & Employee Stock Purchase Plan; + bonus
Expert level
Boston
1001+ employees
FintechB2BPaymentsSaaS
Company mission
To improve the payment experience for everyone.
Role
Who you are
- 20+ years in enterprise risk, compliance, audit, or fraud/credit risk leadership in globally complex public fintech, banking, payments, or SaaS environments
- Proven experience operating at C-suite or Board level with accountability across multiple jurisdictions and complex business models
- Deep subject matter expertise in at least two of the following: fraud, credit, regulatory compliance, operational risk
- Excellent executive presence and proven ability to influence across functions and geographies, from senior leadership to overall larger organization and employees. Ability to balance being firm and direct as a key independent function, with helping the organization understand the decisions and balance of outcomes
- Strong technical skills combined with regulatory and compliance expertise. Strong understanding of global risk and compliance regulations and emerging risks (e.g., crypto, AI, cybersecurity)
- Strong leadership and talent management of scale global teams
- Ability to stay calm under pressure
- Critical to have a collaborative mindset working with all internal functions and leaders, helping educate and elevate the understanding of risk across the enterprise, balancing strategy, business execution with risk considerations
- Excellent communicator, able to distill complex risk concepts for varied audiences—Board, internal teams, regulators, and external stakeholders
- Experience in building risk infrastructure, data dashboards, and analytics/reporting frameworks
- Bachelor’s in Business, Law, Finance, or Risk-related field
- Advanced degrees (MBA, JD) or certifications (FRM, CRCM, CFE, CAMS) strongly preferred
What the job involves
- We’re looking for an SVP, Head of Global Risk to lead the next evolution of Flywire’s end to end risk sophistication, as we expand into new markets and products, our risk exposure across a number of areas is growing in scale, technical complexity
- To support our next phase of growth, we are investing and consolidating all risk activities under a new role as Head of Global Risk role, reporting into the CFO
- This leader will own the Risk Strategy, Purpose and Vision across Flywire and champion a risk-aware culture – and will play a critical role in every part of the business, from client and customers activities, to technical expertise and AI/Advanced practices, to operations, payments, product, architecture and end to end functional foundations to support Flywire’s future growth
- As Head of Global Risk, you will be the senior executive responsible for building and overseeing an integrated, enterprise-wide risk management function that enables informed decision-making and long-term sustainable growth across all business units, geographies, and corporate functions
- You will be a key leader of a global team, inspiring, attracting and developing talent at all levels
- You will balance a very strong technical expertise with the ability to influence multiple senior stakeholders and drive vision/execution across many teams
- You will serve as a strategic partner to the executive leadership team, Board of Directors, and regulators, ensuring that the company’s risk posture aligns with its business objectives, regulatory obligations, and fiduciary responsibilities
- Risk Identification & Assessment: Spotting and evaluating strategic, financial, compliance, operational, and reputational threats
- Strategy Integration: Embedding risk considerations into major decisions (M&A, new products, investments)
- Risk Mitigation: Developing plans to manage and reduce risks, ensuring they stay within acceptable levels
- Global InfoSec: leverage best in class technical expertise to oversee the company’s global information security program, including cybersecurity architecture, security operations, incident response, vulnerability management, and data security
- Reporting: Creating and sharing risk analyses with leadership
- Regulatory Compliance: Ensuring adherence to laws like Sarbanes-Oxley
- Crisis Management: Leading the response to unexpected events and crises
- Build and continuously evolve an enterprise risk management framework across strategic, financial, operational, legal, reputational, and technology risks
- Develop and lead the enterprise risk management (ERM) framework across all risk types: operational, financial, compliance, strategic, reputational, technology, and third-party
- Integrating insights across the organization and anticipate future threats and strengthen enterprise resilience
- Chair the Enterprise Risk Committee; serve as key liaison to the Board’s Audit and/or Risk Committee
- Establish risk appetite statements and ensure alignment with corporate strategy and capital allocation decisions
- Oversee the risk register and facilitate periodic enterprise risk assessments
- Define and operationalize risk appetite statements aligned with business strategy and growth plans
- Partner with the executive team and board to ensure risk-informed decision-making across all major investments and initiatives
- Global Risk Infrastructure
- Implement global risk monitoring, reporting, and escalation protocols
- Ensure risk coverage across all jurisdictions (e.g., NA, EMEA, APAC, LATAM)
- Maintain a centralized risk register and coordinate business continuity planning
- Drive a culture of risk awareness and accountability at all levels
- Align first-line (business ownership), second-line (risk/compliance), and third-line (audit) responsibilities
- Lead internal education on governance, controls, and incident response
- Fraud and Credit Risk Management (Payments-Focused)
- Work with the Fraud and Credit Risk Leader to design and lead a global fraud risk program tailored for a complex payments and cross-border transaction environment – And lead the development of credit risk strategy, including credit policy design, underwriting frameworks, exposure monitoring, and loss mitigation
- Build real-time fraud detection, prevention, and response protocols using data-driven techniques and internal tooling
- Partner with Product, Engineering, and Operations to continuously improve fraud analytics, rules-based systems, and behavioral models
- Establish governance for external fraud (customer-facing) and internal fraud (employee/vendor-related), including escalation frameworks and incident post-mortems
- Lead the development of credit risk strategy, including credit policy design, underwriting frameworks, exposure monitoring, and loss mitigation
- Oversee merchant and counterparty credit evaluation, particularly for embedded finance or working capital programs
- Collaborate with Finance and Treasury to assess credit provisioning, stress-testing scenarios, and capital adequacy related to credit exposure
- Work with the Compliance leadership to ensure compliance with global regulatory frameworks across all jurisdictions, including financial services licensing, AML/KYC, sanctions, data privacy, consumer protection, and ESG disclosures
- Build scalable compliance monitoring programs and lead preparation for regulatory exams and audits
- Partner with Legal, Product, and Operations teams to ensure controls are embedded into business workflows and product designs
- Track and assess regulatory changes (e.g., SEC, OCC, FCA, MAS, GDPR) with timely impact analysis and implementation plans
- Work with the CISO organization to oversee the company’s global information security program, including cybersecurity architecture, security operations, incident response, vulnerability management, and data security
- Lead a technically sophisticated InfoSec team and partner with Engineering to continuously evolve cloud infrastructure security, encryption, DevSecOps practices, and SOC monitoring
- Ensure security-by-design is embedded into new product development, and align with privacy, data residency, and data governance standards (e.g., GDPR, SOC2, ISO 27001)
- Lead internal security awareness and education programs across all staff
- Prepare the company for security audits, certifications, and board-level security reviews
- Lead and align all second-line risk and compliance functions across the company, including InfoSec risk, vendor risk, model risk, and incident response
- Drive a “centralized but dedicated” support model: central governance, tools, and policy ownership, but embedded support and accountability for each business unit and function
- Represent the company in board discussions, investor relations, and external engagements on risk posture and governance
Application process
- We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Massaro
(CEO)Mike joined Flywire as a VP of Business Development in 2012 before becoming CEO in 2013. Prior to this, he spent 6 years at Carrier IQ as a VP of Strategic Accounts & Corporate Development and Advisor.
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