Senior Manager of Operational Controls Oversight, Aviva
Insurance, wealth and retirement business
Be an early applicant
Insurance, wealth and retirement business
1001+ employees
Be an early applicant
1001+ employees
Company mission
To be with people when it really matters, throughout their lives.
Role
Who you are
- Qualified Chartered Accountant (ACA/ACCA) or equivalent (e.g. IMC), with strong knowledge of risks, controls and the ORCM framework
- Solid experience in financial services or investment management, with expertise in operational risk
- Excellent communication and influencing skills, with the ability to engage and challenge stakeholders at all levels
- Strong analytical and technical capabilities, including data handling, Excel, reporting and MI production
- Proven stakeholder management and project delivery skills, with a proactive, solutions-focused mindset and strong governance ethics
What the job involves
- We are recruiting for Controls Senior Manager to join our COO team. This is a great opportunity for someone who enjoys supporting the first line with controls assurance and is motivated by enhancing confidence in the effectiveness of the control environment, ensuring robust and reliable processes are in place
- With a global remit spanning operations, transformation, and IT, our COO team ensures an exceptional client experience. Whether it’s optimising key processes, managing relationships with strategic partners, launching innovative new products, or onboarding clients seamlessly, every project is an opportunity to drive efficiency and innovation at scale
- This role supports the first line in delivering effective controls assurance, ensuring a strong and reliable control environment across the business. It involves partnering closely with stakeholders to embed robust risk and controls frameworks, including controls testing, risk assessment, and issue resolution
- The role plays a key part in driving strategic project delivery, maintaining strong relationships, and providing both support and constructive challenge to senior stakeholders. Success is measured through high-quality, timely deliverables, continuous improvement, and the ability to foster a strong risk and controls culture
Application process
- End Date: July 6, 2026
Salary benchmarks
Our take
With 18 million international customers, Aviva is the largest provider of insurance and leading life and pension funds in the UK. With a history that dates back to the founding of Hand in Hand Fire & Life Insurance Society in 1696, Aviva’s current form is thanks to a merger between Norwich Union and CGU plc in the year 2000.
Over the noughties, Aviva grew its market out to Europe and established a high-profile foothold in America thanks to the most expensive advertising campaign of the time that included celebrities Alice Cooper and Bruce Willis. Into the 2010s, the insurance broker was forced to restructure and close a large number of its non-core businesses in a bid to increase its shareholder returns and streamline its focus. In 2012 it sold its US wing to Athene Holding to further this goal.
Now stripped back after selling off subsidiaries in Indonesia, Italy, and many other countries, Aviva is refocusing on pensions. In the wake of a Pensions Dashboard Programme delay in the UK, Aviva partnered with the likes of Scottish Widows, Legal & General and Standard Life to participate in the programme as a leader in its field. This exemplifies Aviva’s renewed focus on the fintech sector, all whilst serving as a national analyst during the cost-of-living crisis, thanks to its annual Age of Ambiguity study.
Steph
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company HQ
City of London, London, UK
Leadership
Amanda Blanc
(Group CEO)Currently Group Board Non-Executive Director at BP. Previously Chairman of the Welsh Rugby Union, Senior Advisor at Trov, CEO at Zurich Insurance Company.
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