Associate IT Manager, LeafLink
$90-100k
+ Stock option plan
1+ day a week in office
Wholesale marketplace for legal cannabis
Be an early applicant
Wholesale marketplace for legal cannabis
201-500 employees
Be an early applicant
$90-100k
+ Stock option plan
1+ day a week in office
201-500 employees
Company mission
To provide growing cannabis businesses with the tools they need to manage their businesses more effectively and accelerate growth.
Role
Who you are
- Bachelor’s degree in Information Technology, Computer Science, or a related field (Master’s degree is a plus)
- 1-3+ years of IT experience, including at least 1 year in a management role coaching and developing team members
- Strong knowledge of IT infrastructure, cloud services, network security, and IT best practices
- Experience leading cross-functional IT projects with clear KPIs and measurable outcomes
- Proficiency with project management tools like JIRA and stakeholder reporting
- Hands-on experience with OKTA and/or Google Workspace is required
- Knowledge of OKTA workflows and RESTful APIs is a strong plus
- Experience with asset management and MDM (Mobile Device Management) technologies is highly desirable
- Some experience in financial services is preferred; experience in a scaling technology company is a plus
- Strong communication and interpersonal skills to effectively engage stakeholders at all levels
- Self-starter with an entrepreneurial mindset who is eager to drive innovation and automation is highly desirable
What the job involves
- Information Technology serves as LeafLink's backbone, seamlessly connecting our departments and organizations
- We are seeking an Associate IT Manager to drive service excellence as we enhance automation, deploy new technologies, and manage critical tools, systems, and devices across the company
- In this role, you will collaborate closely with our Information Security, People, and Legal teams to oversee the IT helpdesk, ensuring efficient resolution of support tickets and maintaining our SOC 2 compliance through streamlined employee onboarding, offboarding, and device management
- This hybrid role requires at least one in-office day per week to support conference rooms, server/storage areas, and equipment logistics, including shipping and receiving
- Assist in developing and executing LeafLink’s IT strategy, providing quarterly roadmaps and team planning
- Collaborate with stakeholders to ensure IT systems, including onboarding and offboarding, are scalable and aligned with business goals
- Oversee a small but active IT support helpdesk, ensuring SLAs and ticket resolution times are met and reported bi-weekly
- Advocate for agile methodologies, leading sprint planning and retrospectives on a bi-weekly basis
- Manage physical office IT infrastructure, including inventory, conference room equipment, and AV systems
- Support corporate initiatives such as vendor management, mergers & acquisitions (M&As), and strategic partnerships
- Provide mentorship and guidance, fostering a culture of continuous learning and career growth
- Act as an escalation point for complex IT support issues, ensuring timely resolution
- Contribute to team projects, providing leadership, technical expertise, and support to colleagues, fostering a collaborative environment that enhances individual and team performance
- Partner with the Information Security team to uphold best practices and maintain security at the core of all IT operations
- Play a key role in compliance enforcement across frameworks such as SOC 2 and PCI, ensuring LeafLink meets regulatory requirements
- Stay updated on emerging technologies and automation techniques to continuously improve IT services, using an entrepreneurial approach to deliver excellence
- Participate in quarterly Disaster Recovery & Business Continuity (DRBC) planning and exercises
- Identify cost-saving opportunities and eliminate inefficiencies within IT operations
- Evaluate, consolidate, and sunset tools or vendors to optimize spending
- Conduct license audits to ensure tools are properly utilized, especially before renewals
- Work closely with Security, Legal, and Compliance teams on vendor approvals and renewals
- Implement automation solutions to reduce manual tasks and drive operational efficiency
Our take
Cannabis is the most widely produced and consumed drug in the world, but until relatively recently this market remained underground. An increasing number of US states, however, are opting to legalize cannabis, opening up a highly lucrative market opportunity that businesses are looking to capitalize on.
LeafLink has cemented its position as one of the major supply chain players in the growing legal cannabis market, connecting suppliers with retailers through its wholesale eCommerce marketplace. Currently, it commands over half of the US cannabis market, as well as having strong VC backing, and surpassing the $1B transaction threshold.
Since 2016, it has helped over 12,000 companies build relationships., process payments, and ship products to retail and it isn't slowing down any time soon. Recently the company acquired Leaf Trade and Dama Financial, putting it in an even greater leadership position within the cannabis industry. Now the company looks set for an even greater future.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Feb 2023
$100m
SERIES D
Jul 2021
$40m
SERIES C
Total funding: $229m
Company benefits
- Healthcare, dnetal, and vision coverage
- 401k plan
- Company equity
- Unlimited PTO + 5 days of Volunteer Time Off (VTO)
- Learning and development stipend
Company HQ
Financial District, New York, NY
Leadership
Artie Minson
(CEO & President)Initially joined LeafLink as COO in 2022 before becoming CEO in 2023.
Salary benchmarks
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