Founding Solutions Engineer, Koyeb

• Identify business opportunities and relevant solutions in all inbound leads and in technical discovery calls, focusing on organizations that would benefit from our serverless architecture for AI workloads and fleet management
• Develop and maintain strong, trusted relationships with key stakeholders and decision-makers, including C-level executives, CTOs, and engineering leaders
• Present and demonstrate the platform's capabilities, clearly articulating how it meets customer needs for scalability, cost-effectiveness, and reduced operational complexity
• Create reference architectures, technical documentation, and best practices to assist customers in deploying and managing their applications, support customer onboarding, and ensure a smooth customer journey
• Collect and relay customer feedback to the product and engineering teams to improve the platform and meet evolving customer needs
• Have an international mindset and think global
• Are looking for a fast-paced environment
• Are ambitious and believe small teams can have a huge impact
• Are data-driven, you know decisions are more meaningful if they are based on data
• Are working as a team member
• Are autonomous and structured, are able and willing to write specifications/plans before implementing/executing
• Are striving for continuous improvement and learning
• Understand we work to improve the product for our users
• Have proven experience in a pre-sales, solutions engineering, or technical consulting role, and you excel at engaging with both technical and executive stakeholders
• Possess a strong background in cloud infrastructure, serverless architectures, or AI workloads with hands-on experience designing and deploying complex systems
• Are fluent in both French and English, with the ability to communicate effectively in both languages and the ability to translate complex technical concepts into clear, compelling narratives for diverse audiences
• Demonstrate an ability to adapt in a fast-paced, growth-focused startup environment
• Are comfortable managing deals end-to-end, from sourcing and data enrichment to closing
• Are goal-oriented, driven, and motivated to exceed targets and contribute to team success
• Manage multiple engagements efficiently, thrive on data-driven insights, and are always ready to adapt to evolving customer needs
• Are prepared to travel regularly for events, conferences, and client meetings as needed

• We are looking for our first team member dedicated to Technical Pre-Sales and Customer Success to help design and implement solutions that drive customer success
• As our first Solutions Engineer, you will empower AI-intensive companies, SaaS providers, and ISVs managing large infrastructures by providing technical expertise and architecting tailored solutions that leverage our platform’s unique capabilities
• This is a key role focused on growing our customer base in France and Europe, through a mix of inbound and outbound connections with demanding technical stakeholders that need trustworthy platforms to support 24/7 operation
• You will work with key decision-makers in development teams and enterprises, helping them understand how our solutions can accelerate their deployment, improve their infrastructure efficiency, and accelerate their growth
• Conduct Technical Discovery: Engage with prospects to evaluate their environments, understand their challenges, and propose tailored architectures that harness Koyeb’s high-performance, serverless infrastructure
• Deliver Impactful Demos & POCs: Lead technical demonstrations and develop proof-of-concept projects that clearly showcase how our platform can accelerate deployments and streamline infrastructure management
• Lead Customer Onboarding: Coordinate and conduct comprehensive onboarding sessions to ensure a smooth transition, effective adoption, and integration of our platform from day one
• Serve as a Trusted Advisor: Work closely with technical stakeholders—from developers to CTOs—to advise on integration best practices, performance optimization, and scalability
• Develop Technical Resources: Create reference architectures, technical documentation, and best practices to assist customers in deploying and managing their applications
• Attend Industry Events: Represent Koyeb at events, webinars, and conferences, demonstrating our platform’s technical strengths and thought leadership
• Relay Customer Feedback: Provide critical insights to our engineering and product teams to drive continuous improvement and shape our roadmap
• Collaborate Across Teams: Partner with our sales, DevRel, and product teams to understand customer requirements and translate them into robust technical solutions
• Document Your Engagements: Use our CRM (Hubspot) to track interactions, document technical requirements, and ensure a seamless customer journey
• As the key technical points of contact with users, you’ll be instrumental in shaping how customers perceives our company and will work closely with our team to refine our global approach
• You’ll be part of our small GTM team composed of 3 people and you’ll work daily with our co-founders Yann, CEO and Edouard, CPO

• We ask you to send us “something interesting” via the standard application form. Here are some guidelines on what we think is interesting:
• Please explain why you would like to join us, a resume without any explanation is rarely interesting. This is sometimes called a cover letter but just think about it as if you would send an e-mail and explain why you think we should talk. A dozen of lines are sufficient
• An up-to-date LinkedIn/equivalent profile or resume is needed. We need it to have a quick overview of what you’ve done
• Open source projects you’ve worked on
• What we need to understand is how what you've worked on is relevant to what we’re building here at Koyeb. We don’t pay extensive attention to a standardized format and what the theory says but keep in mind that good written communication skills are crucial to working at Koyeb
• If we believe we could work together, Richa, our people & talent manager, will reach out to schedule a first 45 minutes call to make sure this could be a match
• Start Date: 15 March 2025

Total funding: $8.6m

Specialising in cloud computing, Koyeb empowers developers and businesses by simplifying the deployment process and reducing operational complexities.