Senior Technical Program Manager, Just Eat Takeaway.com
Global online food, grocery and retail delivery marketplace
Posted today
Global online food, grocery and retail delivery marketplace
1001+ employees
Posted today
1001+ employees
Company mission
Empowering everyday convenience.
Role
Who you are
- Demonstrates depth of understanding in the software delivery lifecycle (SDLC)
- Deep knowledge of programme management best practice e.g. RAID logs, programme plans, dependency management
- Experience in agile and lean methodologies/frameworks in planning at scale
- Strong facilitation skills - able to guide a group discussion with a neutral stance to enable teams to better communicate, engage and collaborate more effectively
- Anticipate problems and bottlenecks, provide escalation management and making trade offs, balancing business needs versus technical constraints
- Solve complex problems independently, proposing innovative solutions to problems already encountered and solved
- Collaborative, open, and inclusive team player
- Effective influencing and communication skills
- Comfortable with flexibility, changing priorities, and dealing with ambiguity
What the job involves
- We are seeking a seasoned Senior Technical Programme Manager to work in our Customer pillar. It is an exciting opportunity to work on our customer facing apps and website
- You will play a crucial role in delivering high priority objectives involving the work of multiple product teams, spanning across pillars, including areas outside of Product & Tech. You will be responsible for the programme management, governance and reporting of work, including collating progress measures
- Work with a wide variety of business stakeholders to understand, plan and deliver programme requirements against agreed milestones, managing expectations when circumstances change
- Lead the identification and management of relevant dependencies, risks and challenges, proactively resolving issues where possible
- Collaborate with TPMs, initiative owners and teams to drive changes through the programme/project lifecycle and software delivery lifecycle (SDLC)
- Work with programme sponsors to ensure delivery aligns with business priorities and meets strategic goals
- Assess programme performance, and author reports for improvement suggestions from different areas of the business
- Take large and complex programmes and break them down into manageable pieces, develop functional specifications and deliver them in a successful and timely manner
- Provide guidance on Agile and programme management best practice to help teams achieve greater maturity in their delivery
- Knowledge sharing and contributing to the high performing Technical programme management team
Our take
Just Eat Takeaway, born from the merger of Just Eat and the Dutch-born Takeaway.com, stands as a formidable force in the realm of food delivery. Surpassing expectations, this union has made way for the world's largest online food delivery entity outside of China. Bolstering its stature further, the company made a significant move in 2021 by venturing into the US market through the acquisition of Grubhub, solidifying its position as a major player in the industry.
However, amidst its successes, Just Eat Takeaway faces competition from competitors like Uber Eats and Deliveroo. While it dominates the UK market, its global revenue pales in comparison its its rivals, such as Delivery Hero and DoorDash. Nonetheless, the company's established stronghold in one of the world's largest food delivery markets offers a degree of stability amid the fluctuating demands of customers witnessed in recent years.
To stay in the game, Just Eat Takeaway has grown to operate across 17 countries and 356,000 partners, via acquisitions and organic growth. It's also entered the grocery and retail delivery market alongside its primary restaurant delivery service. Though one of the last to venture into the grocery delivery sector, it has secured a partnership with the Co-Op, indicating a proactive approach to the market. Furthermore, the company continues to carve out its niche by offering exclusive services, such as being the sole courier for Domino's Pizza in the UK and Ireland, adding unique value to its offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Employee endorsements
Intelligent people
"Work with people who have a depth of experience in their fields, and some who also challenge norms and convention to help grow the business..."
Funding (2 rounds)
Apr 2014
$83.4m
SERIES B
Jan 2012
$14.9m
SERIES A
Total funding: $98.3m
Company benefits
- Leisure and Lifestyle: These benefits are designed to help you make the most of your time and enjoy everyday life: Generous annual leave entitlement | An additional day off to celebrate your birthday - take it whenever suits you | Flexibility to buy or sell holiday days (within an annual limit) | Monthly meal allowance to enjoy food at work or at home | Access to discounts, cashback offers and savings via an employee portal
- Protecting the Future: These benefits are designed to give you and your loved ones peace of mind: Life insurance cover from your first day of employment | Income protection support if you're unable to work due to long-term illness or injury | Pension scheme with company contributions and the flexibility to increase your own contributions
- Health and Wellbeing: Helping you stay physically and mentally healthy: Private medical insurance options, depending on your role and location | Enhanced family leave for maternity, adoption, paternity, and shared parental leave | Annual eye care benefits, including eye tests and financial support for glasses | Confidential Employee Assistance Programme (EAP) | Office perks including healthy snacks and drinks | Mental health support, including on-site coaching and access to wellness platforms
Company values
- Lead: We’re proud to be a global leader in the online food and retail delivery market. Not just in choice and order numbers, but also by creating innovative and sustainable solutions
- Deliver: We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business
- Care: We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives
Articles
Leadership
Jitse Groen
(CEO)Originally the founder of Takeaway.com, prior to the company's 2020 merger with Just Eat. Previously served as CEO for GRIB BV.
Diversity, Equity & Inclusion at Just Eat Takeaway.com
- With a global presence in 17 markets and employees from over 100 nationalities, our inclusive company culture is central to everything we do and we are comÂmitÂted to livÂing our valÂues to creÂate a place in which everyone feels they truÂly belong.
- We want to encourage everyone to step into each other's world and to embrace new perspectives, continue to inspire innovation and, ultimately, to gain valuable insights that creates a sense of belonging and help grow our global business.
- ​​​​​​​Our Communities are the heart of our culture. They are employee-led advocacy groups supported by company resources and budget, driving inclusion and diversity through collaboration on internal communications, organising and sponsoring events, and empowering allyship.
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