Senior Product Manager, Invisible Technologies

• 5+ years of hands-on Product Management with technical expertise and a deep understanding of marketplace dynamics and financial mechanisms in a SaaS ecosystem. Data should be second nature, and experience in low-code/no code apps is a strong preference
• AI Training is our fastest growing vertical at the moment, our clients are made up of the biggest players in this space, so strong command of AI/ML concepts and applications is also a strong preference
• Significant experience in product lifecycle management and working in Agile environment
• Demonstrated analytical ability, plus conceptual thinking and problem solving skills
• Demonstrated ability to articulate, teach and coach product best practices to any level of product manager
• Strong leadership and organizational abilities
• Great analytical and problem-solving skills

Desirable

• Developing and executing a product roadmap for operations-related products and services based on market analysis and business objectives
• Collaborating with cross-functional teams (engineering, operations, sales, customer support) to ensure timely delivery of products and services that meet customer needs and business goals
• Conducting market research and analyzing customer feedback to identify opportunities for product improvement and new product development
• Developing pricing and packaging strategies for operations-related products and services based on competitive analysis, market research, and business goals
• Defining and monitoring service level agreements (SLAs) for operations-related products and services to ensure customer satisfaction and retention
• Identifying and managing risks associated with operations-related products and services, including security, compliance, and data privacy
• Building and maintaining partnerships with third-party vendors and service providers to enhance the delivery of operations-related products and services
• Defining and tracking key performance indicators (KPIs) for operations-related products and services and reporting on product performance to key stakeholders

• In order to be considered, you must submit your completed answers to the questionnaire. We will start interviewing immediately, so please be sure to complete the questionnaire, as it will lag the process if it is not complete