Senior Product Manager, Jagex
Runescape
Plus discretionary annual performance bonus
More information about location
Video game studio
Be an early applicant
Video game studio
501-1000 employees
Be an early applicant
Plus discretionary annual performance bonus
More information about location
501-1000 employees
Company mission
To make forever games that connect and inspire players all around the world.
Role
Who you are
- This is a highly collaborative role requiring strategic thinking, analytical rigour, and a deep understanding of live-service games and player behaviour
- Significant, demonstrable experience in Product Management within games or digital consumer products, ideally managing live-service titles with evolving roadmaps
- Strong commercial acumen and a proven grasp of player lifecycle metrics (DAU/MAU, retention, conversion, ARPDAU, LTV, churn), including experience with microtransactions or hybrid monetisation models
- Excellent analytical skills, with experience turning player data into evidence-based decisions — familiarity with SQL, Tableau, Looker, or Power BI is a plus
- Proven track record prioritising and managing a product roadmap cross-functionally with Design, Engineering, Production, Marketing, and Analytics
- Experience with experimentation frameworks and A/B testing, with exposure to MMORPGs or subscription-based products a bonus
What the job involves
- Reporting to the Product Director, the successful candidate will play a pivotal role in shaping the future of RuneScape, balancing player experience with commercial success to deliver sustainable growth for the game
- Working closely with Design, Production, Analytics, Marketing, Engineering, Community Management, and Leadership, you'll define product strategy, identify opportunities through data and player insights, and lead initiatives that improve engagement, retention, monetisation, and player satisfaction
- Own and evolve key areas of RuneScape's product strategy, aligning player value with business objectives to deliver sustainable growth for the game
- Define product goals, KPIs, and success metrics for major initiatives and content releases, giving every project a clear measure of success
- Identify growth opportunities through player research, behavioural analytics, experimentation, and market analysis, turning insight into a roadmap that matters
- Build business cases for new features and improvements, including microtransaction and monetisation initiatives, helping prioritise the roadmap based on impact, effort, and strategic value
- Drive experimentation through A/B testing and hypothesis-led development, validating ideas before they scale
- Monitor the health of the game across acquisition, engagement, retention, monetisation, and player sentiment, translating complex data into recommendations development teams can act on
- Champion player-first decision making while ensuring commercial sustainability, balancing what players want with what the business needs
- Work closely with Design, Production, Analytics, Marketing, and Community Management to bring player feedback and cross-functional insight into every decision
Our take
Founded in 2000, Jagex is the video game studio behind the RuneScape titles. It is one of the largest British video game studios, having amassed 2.4 million active subscribers, one million free-to-play users, and over 300 million lifetime RuneScape accounts.
Jagex specialises in "forever games", in which players can continue to discover new experiences and challenges without ever reaching an end. RuneScape is a perfect example of this approach, still receiving updates over twenty years after its initial release.
On top of the RuneScape franchise, the company's acquisition of Gamepires brought titles such as SCUM under the company's banner, which it is also working to make into a forever game. It also acquired Pipeworks - adding a Games-as-a-Service platform to its broadening portfolio.
In 2024, it was announced that Jagex would be bought by CVC Capital Partners and Haveli Investments. This represents a move that will position it well to pursue creating more new and innovative player experiences in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual performance bonus
- Pension scheme
- Valiant values rewards & recognition
- Income protection insurance
- Cycle to work scheme
- Gym membership
- Learning & development pathways
- Industry events
- Charity events
- Private medical insurance
- Dental insurance
- Enhanced parental eave
- Annual leave entitlement
- Employee assistance programme
- Company social events
- Flexible working hours
Company HQ
Milton, UK
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