Partner Management Lead, Scale AI
$136-163.2k
Salary applicable to San Francisco New York, or Seattle. Plus equity and stock options
Training and validation data for AI applications
Job no longer available
Training and validation data for AI applications
1001+ employees
Job no longer available
$136-163.2k
Salary applicable to San Francisco New York, or Seattle. Plus equity and stock options
1001+ employees
Company mission
To develop reliable AI systems for the world's most important decisions.
Role
Who you are
- 5+ years of experience in product ops, operations, GM, PM, management consulting, or roles requiring cross-functional management, strategy, and quantitative analysis
- Customer-facing experience (e.g., sales, customer success, professional services, etc.)
- Experience with regulatory compliance and/or risk management
- Excellent project management skills and attention to detail
- Excitement to design and implement automated, scalable systems and processes
- Strong ability to manage internal and external stakeholders
- Experience navigating ambiguity
- Experience communicating with a diverse group of stakeholders across multiple mediums
- Nice to haves:
- Experience working closely with Engineering/Product
- Hands-on experience with analytics (e.g., SQL, Tableau)
- Experience working with or within Big Tech
What the job involves
- As Partner Management Lead, you will be responsible for defining and implementing our partner management strategy – a framework for customer engagement that guides product, process, and reporting improvements so we can meet (and exceed!) our partners’ requirements
- You will have broad exposure to Scale leadership, particularly within the operations organization, through continuously improving our processes and products in line with this partner management strategy
- You will partner closely with cross-functional stakeholders to implement improvements and monitor adherence against partner programs’ requirements. You will also directly interface with customers to understand their needs, deliver on our contractual obligations, and manage the relevant compliance and reporting programs
- In your first month, you will…
- Become the internal expert on the requirements for an initial set of strategic customers
- Collaborate with internal Scale teams (e.g., Sales/GTM, Operations, Engineering, Legal, IT, Cybersecurity, and HR) to baseline current delivery against these requirements, establish or improve existing processes, and remediate issues if they arise
- Build relationships with your counterparts at our strategic customers
- In your first 6 months, you will…
- Own the roadmap for broader partner management by continuing to roll-out and scale up programs for the initial set of strategic customers
- Work with Engineering/Product and Operations to introduce automated and optimized improvements to our products and processes
- Become a key voice in our operations organization by defining, implementing, and monitoring the processes and systems necessary to meet customers’ requirements
- Become the trusted advisor both internally (to GTM and Global Accounts) and externally, acting as the primary point of contact for strategic customers on compliance and reporting (e.g., attendance at weekly/quarterly/annual business reviews)
Our take
When training AI models, lack of access to large scale, high quality, labelled data is often the barrier preventing machine learning teams from building something great. In fact, labelled data is even more essential than the algorithms themselves. Scale AI is solving this by providing easy access through developer APIs to a huge variety of labelled data sets covering a large range of areas within computer vision and natural language processing.
It seems that almost every company now is offering artificial intelligence enabled products to automate every aspect of our lives. So, by positioning themselves as the go-to source for high quality tagged data, Scale AI is in an excellent position as the AI sector continues it's exponential growth.
With innovative AI projects across a range of sectors including retail, energy, and healthcare, Scale AI is now a leader in the industry alongside OpenAI. It continues to forge partnerships with fintech tools and software engine developers such as Brex and Luminar to continue its evolution of digital markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES F
Apr 2021
$325m
SERIES E
Total funding: $1.6bn
Company benefits
- Health & Wellbeing: Our holistic approach to supporting Scaliens includes comprehensive health coverage, dental and vision insurance, mental healthcare services, and more. PTO policies and accommodating schedules ensure you’ll get time off when you need it to relax and recharge. Note that our offerings may vary by region as we strive to respond to the unique needs of Scaliens around the globe.
- Personal & Career Growth: Continuously learn and grow through annual learning & development stipend, attending leadership breakfasts, manager training, speaker series, and joining an ERG.
- Building Scale Community: We welcome guests to our offices, and you can expect to see Scalien families and friends around. Join local happy hours, and accept invites to game nights, book clubs, and many other employee-led community events.
- Parental Support: Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.
Company HQ
Rincon Hill, San Francisco, CA
Leadership
Alexandr Wang
(Founder & CEO)Previously, Alexandr was an Algorithm Developer at Hudson River Trading, a Tech Lead and Quora and a Software Engineer at Addepar.
Salary benchmarks
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