Senior Success Architect, Salesforce
$181-244.2k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$181-244.2k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Master’s degree (or its foreign degree equivalent) in Computer Science, Engineering (any field), or a related quantitative discipline,
- Three (3) years of experience in the job offered or in any occupation in a related field
- A related technical degree required (Computer Science, Engineering (any field))
- Configuration and design of integration platforms
- Mulesoft ESB
- Identify requirements
- Evangelize the messaging and integration platform standards and concepts
- Linux
- API gateways
- Any suitable combination of education, training and/or experience is acceptable
What the job involves
- Build expertise in, and test, new Salesforce integration products
- Develop proof-of-concept code samples to help Salesforce customers adopt Salesforce's integration products
- Consume, revise, and write new technical documentation for Salesforce's new integration products
- Author and present technical presentations that help Salesforce's technical employees and Salesforce's customers build expertise in Salesforce's new integration products
- Develop and document feedback and enhancement requests for Salesforce's new integration products that will be presented to Salesforce's Product Development team, with the intent to positively influence future revisions of the products
- Improve Mulesoft product serviceability by building expertise in new product introductions, large-scale migration efforts, and existing product requirements
- Provide architectural guidance, product expertise, innovation, and knowledge capital to our stakeholders in Customer Success and Technology & Products
- Work cross-functionally with our partners in Customer Success to develop and transition our expertise across the entire organization, strengthening a sustainable and self-powered ecosystem that drives success for all Mulesoft customers
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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