Sales & Customer Support Associate, Vonwood

• We are looking for ambitious self-starters who are excited to make an impact and take us to the next level
• A sales minded and commercially driven personality
• A bachelor's degree
• A desire to take ownership of your work
• A built-in passion for client satisfaction
• The ability to adequately and creatively solve problems
• World-class communication skills
• Fluent level Dutch and English, additional languages are considered an asset
• Eagerness to learn and improve
• Affinity with a fast-paced startup environment
• Meticulous administration skills
• Attention to detail and the ability to manage multiple tasks effectively
• An intrinsic interest in (learning about) the wood industry

Desirable

• Working at VonWood as a Sales & Customer Support Associate is all about understanding the needs and goals of your clients like no one else, and ensuring a smooth customer lifecycle at VonWood
• With your responsibility to provide excellent customer service and sales support to both existing and potential customers, you will play a key position in our organisation
• You will play a vital role in ensuring customer satisfaction, building strong relationships and driving revenue growth
• Collaborate with the sales team to generate leads and close deals
• Perform product demonstrations and provide training sessions for your customers
• Process orders and coordinate deliveries
• Support in the preparation of sales materials and customer lists
• Collaborate with internal teams for a seamless customer experience and create and maintain long-term, trusting relationships with our customers and partners
• Support your clients in proper usage of the platform by providing customer service, answering questions and resolving complaints
• Track and maintain a good overview of all relevant customer data and follow up on this
• Oversee and support financial administration