Customer Service Liaison, ShipMonk

Salary not provided
Entry and Junior level
Toronto
ShipMonk

Shipping & logistics for eCommerce SMBs

Job no longer available

ShipMonk

Shipping & logistics for eCommerce SMBs

1001+ employees

B2BLogisticsTransportSupply ChainSaaSeCommerce

Job no longer available

Salary not provided
Entry and Junior level
Toronto

1001+ employees

B2BLogisticsTransportSupply ChainSaaSeCommerce

Company mission

To become the most innovative and trusted tech fulfillment provider with facilities & solutions around the globe.

Company mission

To become the most innovative and trusted tech fulfillment provider with facilities & solutions around the globe.

36% employee growth in 12 months

Our take

Small to medium size companies represent a huge chunk of the economy, but remain underserved when it comes to technology. ShipMonk enables small to medium eCommerce brands to scale through its 4-in-1 cloud based software. This integrates with a company's inventory management, orders, warehousing and shipping systems.

To supplement its SaaS and offer real logistical value, ShipMonk operates a growing number of strategically located warehouses throughout the US, Canada, Mexico and the UK. This means that even the smallest eCommerce brands are able to deliver goods within just two days, while reducing shipping costs compared to traditional delivery channels.

Since launching in 2014, ShipMonk’s trajectory has been remarkable for a company that was largely bootstrapped without major funding. The 2020 pandemic caused demand for its services to boom, and the company has since scaled enormously - receiving huge financial investment and acquiring complementary businesses along the way. It also continues to open up new fulfillment centers as it broadens its global reach.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Full health benefits coverage (medical, dental, vision)
  • Unlimited paid vacation time
  • Wellness program (onsite gym, healthy snacks)
  • Fun work environment (trampoline, ping pong table & games)
  • Referral Bonus Program
  • Dog-friendly workplace

Funding (last 2 of 4 rounds)

Jan 2021

$65m

GROWTH EQUITY VC

Dec 2020

$290m

GROWTH EQUITY VC

Total funding: $365.1m

Leadership

Jan Bednar

(Board Member & Co-Founder)

Forbes 30 under 30. Before co-founding ShipMonk, founded and was CEO of commerce and shipping startup BetaBox.

Kevin Sides

(CEO & Co-Founder)

Prior to co-founding ShipMonk, worked at dg Communications Group, with spells as Senior Account Manager, Head of Digital, and General Manager.