Engineering Manager, Customer.io
$172-195k
Automated marketing messaging platform
Job no longer available
Automated marketing messaging platform
201-500 employees
Job no longer available
$172-195k
201-500 employees
Company mission
To empower marketers to create thoughtful messages.
Role
Who you are
- An experienced Engineering Manager at an established, high-growth SaaS company
- Demonstrates the ability to understand technical architecture, review design work, and provide feedback to a talented team of engineers
- Has a broad engineering background and deep experience leading full-stack teams
- An experienced leader who makes people and teams around you better through direct yet kind feedback, effective mentorship, and proactive collaboration
- Preferably 7+ years of experience as a Fullstack/Backend Software Engineer
- Preferably 5+ years of experience as an Engineering Manager/Tech Lead
What the job involves
- I'm looking for an Engineering Manager to join our Strategic Accounts Squad
- This individual will work with our Product Manager and Technical Lead to drive feature development, utilizing input from strategic accounts to influence the roadmap and prioritization of features, providing the most benefit to the entire customer base
- While your influence is important across the entire engineering organization, your most important responsibility will be to lead your software engineering squad through product discovery that helps identify and break our product goals into technical projects
- Initiate, influence, and drive technical projects within your squad, ensuring our solutions are scalable, architecturally sound, flexible, and secure, and that technical debt is incurred consciously and repaid in a reasonable time
- Empower the engineers and dev leads in your squad to succeed by identifying how to measure success and mentor them on how to achieve those goals
- Build and maintain a partnership with your Product Management and Design peers
- Champion our culture. We strive to be inclusive, cooperative, and empathetic
- Recruit and hire new team members, with an emphasis on increasing our diversity
- Improve our processes, and identify gaps in how we work
- Work directly within your squad to create accountability for delivery timelines, promote healthy work culture, and ensure quality in new product features
- Be an advocate for our vision of a great product team: Product Management defines problems and outcomes, while Engineering & Design define the solutions
Application process
- Apply at the link below and tell us why you're interested in the position! We will respond to all applicants with a status update about your application
- Here's what you can expect from our hiring process (order is subject to change):
- 30 minute video call with Recruiter
- 60 minute video call with two potential teammates
- Homework assignment + 60 minute Review call with two potential teammates
- Final 30 minute call with Kitt, the Hiring Manager
Our take
Many businesses struggle with achieving their marketing goals because they send impersonal messages that fail to engage potential customers effectively. Customer.io aims to change this by offering a marketing automation tool that enables companies to send highly targeted messages to specific audiences, enhancing both retention and conversion rates.
Customer.io sets itself apart from competitors like Klaviyo and Braze by leveraging real-time behavioural data and advanced segmentation, This allows marketers to target individuals based on personal attributes and web history, making their messages more relevant and impactful.
In January 2022, Customer.io expanded its offerings by launching a mobile software development kit for iOS and Android and introducing new integrations with major data warehouse providers, such as Amazon Redshift and Google BigQuery. Following a successful funding round, the company is on its way to accelerating product innovation and expanding its team, aiming for continuous growth and success in the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
104% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2021
$5m
SEED
Mar 2017
$3.4m
SEED
Total funding: $9.9m
Company benefits
- Health & Wellness: We pay 100% medical, dental, vision, and supplemental insurance premiums for you AND your family
- Health Lifestyle Reimbursement: Up to $1,500 USD annually to be used for your healthy living needs, including gym membership, exercise equipment, and health applications
- Unlimited PTO: We recommend about 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
- 16 Weeks Paid Parental Leave: For birth, adoption, or foster care
- 401k Retirement Matching: up to 5% dollar-for-dollar match to retirement contributions
- Home Office Set Up: Up to $1,500 USD to help you get your home office set up, so you can do your best work
- Remote Work Stipend: $250 USD per month allowance to cover the costs of internet, cell phone plans, and other remote work costs
- Co-Working Space Reimbursement: Up to $300 USD per month for those times you’d prefer to work in a co-working environment
- Professional Development Budget: Up to $2,000 USD reimbursement per year to use on conferences, books, and seminars that help you develop your skills professionally
- One Month Paid Sabbatical: After five years to treat yourself to a vacation, or spend however you choose
- Company travel: Opportunities to meet in-person with your peers
Company HQ
Nob Hill, Portland, OR
Leadership
Colin Nederkoorn
(Co-Founder & CEO)Extensive experience in Product Management. Most recently, they were Product Manager at LendingTree for 1 year and then Head of Product at ChallengePost for 2 years.
John Allison
(Co-Founder & Board Member)Worked in various roles in Software Engineering since 2014. Previous Software Engineer at Gilt Groupe for 1 year and then became Head of Engineering at ChallengePost.com for 2 years.
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