Staff Solution Architect, Honeycomb
$235-270k
OTE
+ Equity with employee friendly stock program
More information about location
Provides full stack observability and analysis
Be an early applicant
Provides full stack observability and analysis
201-500 employees
Be an early applicant
$235-270k
OTE
+ Equity with employee friendly stock program
More information about location
201-500 employees
Company mission
To give all software engineering teams the observability they need to eliminate toil and delight their users.
Role
Who you are
- Must reside in North America
- 4+ years of technical pre-sales/customer-facing experience
- Experiencing working with development and/or operations teams
- Knowledge of DevOps methodologies and related tooling, especially cloud infrastructure platforms and patterns
- Strong knowledge of current infrastructure and monitoring solutions, and technologies
- Understand the purpose and implementation process for Distributed Tracing or APM in multiple application frameworks
- Familiarity with multiple programming languages; enough to navigate a codebase and add instrumentation
- Experience working with internal Product Management and Engineering to advocate for customer feature requests
- Ability to think creatively about a wide variety of challenges. Solution seeker
- Exceptional written and oral communication skills. This role requires understanding and articulating both the business benefits (value proposition) and technical advantages of our offering
- Strong history of showing initiative and a high degree of autonomy
- Knowledge of Docker, Kubernetes, and related container technologies
- Experience deploying and configuring workloads in public cloud environments (AWS, Azure, GCP)
- Experience with sales methodologies, including Command of the Message and MEDDPICC
- The ability to travel up to 20% of the time
What the job involves
- In this Solution Architect role, you’ll join a growing sales team and help us expand our tangible value to prospects and customers
- Strategize with Account Executives on the Honeycomb Strategic team; provide technical support for sales opportunities (or, occasionally, customer success)
- Partner with Sales Team to articulate the Honeycomb value proposition, vision, and strategy to prospective customers
- Own technical engagement with customers during the trial/evaluation phase. Communicate Honeycomb's value based on activities and work with customers on any identified issues or concerns to a successful conclusion
- Design and troubleshooting skills - to assist prospects with designing solutions to complex problems and getting them back on track when things go wrong
- Maintain and deliver product demos, demo experiences, and videos to showcase Honeycomb's capabilities to address prospects' business needs
- Enable engaged trial prospects to move further in the pipe – “Ease of use” features like Open Telemetry
- Advocate for the prospect/customer, enabling them to justify their decision and investment
- Support field marketing needs with other sales resources, e.g., staffing booths and supporting conference sponsorships
- Funnel and prioritize feedback from the field into marketing, product, and customer success teams
- Collaborate with Developer Advocacy to develop and deliver hands-on training
Our take
Traditional processes of debugging apps and IT services are becoming obsolete due to the mass adoption of cloud-based tools. However, whilst cloud-based development presents a modern and unified solution to application building, frameworks for troubleshooting such services are not currently something many businesses are prepared for.
Honeycomb provides troubleshooting tools that allow cloud-based software developers to observe code on API tools, live applications, and microservices. The troubleshooting dashboard is designed to be highly visual and user-friendly, thus allowing developers to diagnose cloud-based problems without having a deep understanding of computer science.
The company is building on its 2022 momentum after achieving another consecutive year of 2x revenue growth, driving 160% net revenue retention for its 600+ customers around the globe. Series D awarded in 2023 will be channelled into geographical expansion and supporting its products. Honeycomb’s approach is unique as it is facilitating the harmonious deployment of cloud-based debugging tools in a landscape where such services are essential yet difficult to understand.
Steph
Company Specialist at Welcome to the Jungle
Insights
76% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2023
$50m
SERIES D
Oct 2021
$50m
SERIES C
Total funding: $146.9m
Company benefits
- 100% covered medical, dental, vision, HSA, FSA, disability, and more
- Unlimited PTO, synchronous company break, paid sabbatical, and expressed minimum for time to recharge
- 401K retirement plans and fully paid life insurance
- Up to 16 weeks paid leave regardless of path to parenthood; flexible hours for returning parents and caregivers
- $10K to cover gaps in insurance, in support of adoption, surrogacy, preservation, and family-planning costs
- $600 per year to spend on the perks you care for most
- A stake in our success
- Generous new hire equity, and refresh grants
- Annual $1,500 development stipend; funding for cognitive coaching; and a focus on career pathing
- $500 new hire home setup stipend and $200/mo for wifi, phone and co-working
Company HQ
Union Square, San Francisco, CA
Leadership
Charity Majors
(CTO)Former Product Engineering Manager at Facebook and Infrastructure Tech Lead at Parse.
Christine Yen
(CEO)Former Engineer at Parse and IOS contractor at Ridejoy. Co-founder of Venuetastic. BSc in Computer Science from MIT.
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