Retail Associate, Sandbox VR
San Mateo, CA
Immersive virtual reality gaming experiences
Open for applications
Immersive virtual reality gaming experiences
201-500 employees
Open for applications
San Mateo, CA
201-500 employees
Company mission
To bring people closer together though world-class immersive experiences.
Role
Who you are
- Guest Service Focused: Delivering an exceptional experience to all our guests is the most important thing we can do in our company. You’ll need to communicate and present clearly and warmly, and mostly importantly demonstrate extreme empathy to the needs of our guests and our team alike. You’ll be expected to maintain a professional appearance and demonstrate integrity, honesty, and knowledge to provide a white glove experience for our guests
- Physical Stamina: Because this is a retail position, you’ll be expected to stand and walk around for long periods of time. You’ll also occasionally be required to bend, lift (more than 25 lbs.) or climb up stairs. You’ll also need strong close-distance hand eye coordination and dexterity capabilities in order to handle technical support tasks
- Team First Mentality: At Sandbox VR we live by the team first mentality. You’ll be expected to bring a positive attitude, collaborate and work effectively with your team especially during high volume/intensity situations
- Work Ethic: We are building the future of entertainment, so we are looking for people that thrive in a self starter fast-paced environment required to deliver a white glove experience for our guests. You should be a strong problem solver who has a track record of good judgement and can learn independently and quickly on the job to master our platform technically and operationally
What the job involves
- Maintain the environment: you'll initiate and perform daily tasks and projects to maintain the aesthetic appeal and cleanliness of our stores and prepare the experience rooms and equipment for the guests
- Job Mastery: master and be able to assist in training new hires at the Guest Experience Guide level
- Live the Sandbox VR way: exceed expectations of our guests by promoting our culture, mission and core values. Making a guest happy makes your day!
- Deliver an Incredible Guest Experience: you'll welcome and guide our guests through the experience, helping them with VR gear suiting-up and suiting-down, ensuring a safe and fun experience, and making sure guests leave excited to share their personalized videos, photos, and a story that they can share with friends
- Technical support and troubleshooting: partnering with management and our support team in other parts of the country to troubleshoot any technical issues that may arise in day to day operations
- Collaboration: you’ll be asked to partner with management and other team members for ad hoc projects and other operational duties that might arise in a fast-growing startup company
- Safety and Cleanliness: ensuring the safety and cleanliness of our equipment and location exceeds the expectations of our guests and team
- Communication: consistently and effectively identify and communicate store issues, project updates and ideas with the management team
Our take
Virtual Reality has existed for decades now, but even recent developments in the technology lack essential factors such as physical immersion and social interaction. Existing VR systems are dominated by sit-down single-player setups, and more immersive experiences are generally expensive and limited spatially.
Sandbox VR operates physical virtual reality spaces for customers to enjoy a multiplayer gaming experience within. The startup aims to produce a content ecosystem to compete with existing VR developers for legacy consoles, combatting the expensive technology costs by charging per usage within a fixed location.
Whilst VR is breaking into the mainstream video game console landscape, Sandbox VR stands out by providing an affordable opportunity to test technology that is too impractical and costly for home experiences. Furthermore, the unique approach to multi-player and physical-space-focused VR demonstrates the potential to maintain interest in an industry that consumers have high expectations of.
Freddie
Company Specialist at Welcome to the Jungle
Insights
62% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2021
$37m
SERIES B
Oct 2019
$11m
SERIES A
Total funding: $119m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Steve Zhao
(Founder & CEO)Having studied at UC San Diego, Steven founded Blue Tea Games in April 2006. They then founded Sandbox VR in April 2016, serving since as CEO.
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