Business Development Manager, Cordless

Growth Team

£40-50k

10% sales commission and stock options

Junior and Mid level

London

Remote from Europe, UK

More information about location

Modern cloud call centre software

Job no longer available

Modern cloud call centre software

1-20 employees

B2BCustomer serviceTelecommunications

Job no longer available

£40-50k

10% sales commission and stock options

Junior and Mid level

London

Remote from Europe, UK

More information about location

1-20 employees

B2BCustomer serviceTelecommunications

Company mission

Cordless is an early-stage startup with a mission to unlock voice content for customer support teams. We build tools for companies to bring together voice and text to create magical experiences for customers on a smartphone.

Job

Company

Role

Who you are

You have experience managing a sales pipeline and executing sales plans for a B2B SaaS company
You can work independently and are excited to work on all aspects of the sales process
You have outbound sales experience (2+ years)

Desirable

Experience working in a startup

What the job involves

Work on all aspects of the sales process from cold prospecting to negotiating and closing deals with customers
You will be the first Business development manager working directly with the founders. As part of this role, you will:
Take charge of the top-of-funnel prospecting, outreach and qualification phase of the sales process
Manage our sales pipeline, develop proposals and build relationships with customers to help them achieve their goals with Cordless
Build and maintain our sales pipeline in a structured and detail-orientated way based on our tracking and performance metrics
Closely collaborate with marketing to build the right messaging for our ideal customer profile
Work with the product team to shape our product direction based on what you learn from customer conversations and make sure we're always working on the highest priority thing to help our customers
As the first commercial hire you will have a chance to help us grow the team at Cordless and grow into a leadership position

Salary benchmarks

Our take

57% of customers say phone is their preferred channel of communication to get support and voice is the richest channel for customer feedback. But it’s currently difficult for companies to analyse those conversations and get meaningful insights. Cordless unlocks this content and enables teams to make better decisions to improve their service and product faster.

The founders met working at Monzo when it was still a prepaid card and are likely to use their experience scaling the company in this new venture. The founders realise there are still so many gaps in the customer support tools for voice, and as the company grows, they are committed to addressing these issues.

Launched in 2020, the company has a working telephony product, integrations with several Helpdesk tools, voice analytics and built-in SMS flows. Cordless has partnered with Monzo, GoCardless and Onfido amongst others.

Steph

Company Specialist at Welcome to the Jungle

Company

Funding (1 round)

Feb 2023

$2.3m

SEED

Total funding: $2.3m

Company benefits

24 days off / year + bank holidays
Respect of your time and a healthy work / life balance
Remote work
Learning budget of £1,000 a year for books, training courses and conferences
Stock options

Company HQ

Westminster, London, UK

Leadership

Luba Chudnovets

(CEO)

Former BCG consultant and early employee at Monzo bank. As the Head of Scaling Operations here, they played a key role in building the Customer Support team and scaling it to support 3 million customers. Went onto become Senior Product Manager at Samsara for 5 months.

Irina Bednova

(CTO)

A software engineer with over 12 years of experience, they worked at Monzo and built its telephony system, scaling the internal product team to over 20 people. They have also worked as a Software Engineer at FreeAgent, Undev.ru and Makers Academy.

Share this job