Revenue Operations Lead, Affirm
$115-170k
Salary dependent on location. Plus ESPP.
Buy-now-pay-later card for online and in-store
Open for applications
Buy-now-pay-later card for online and in-store
1001+ employees
Open for applications
$115-170k
Salary dependent on location. Plus ESPP.
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- The ideal candidate brings a blend of strategic thinking shaping definitions, operating rhythms, coverage models, and territory design — building process documentation, driving adoption, and resolving cross-functional friction with minimal oversight
- BA/BS or equivalent 4-year degree required
- 4+ years of revenue operations or sales operations experience with exposure to pipeline management, forecasting, and territory planning
- Proficiency in Salesforce (experience as an administrator is a plus)
- Hands-on experience with territory design — segmentation logic, account scoring, ownership routing, and managing transitions at scale
- Experience designing and documenting end-to-end sales processes — stage definitions, SLAs, territory rules, and operating cadences
What the job involves
- The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app
- The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products
- We're looking for an experienced, strategic operator to join our Revenue Operations team as a Lead. Revenue Operations serves as the backbone of the Revenue organization at Affirm. We follow a data-driven approach that combines elements of strategy, systems, process, and analytics to align go-to-market motions across the organization
- As a Revenue Operations Lead, you will own the mid-funnel operating model — and serve as the primary RevOps partner to Sales, ISV, Strategic Partnerships, and Marketplace teams. You'll also take ownership of territory planning and governance, ensuring reps are working the right books with accurate segmentation and clean ownership transitions
- You'll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance that make the middle of the funnel predictable, well-documented, and scalable
- Own mid-funnel sales lifecycle processes (Discovery → Close), including stage definitions, pipeline hygiene, forecasting inputs, and opportunity management standards
- Drive territory planning, segmentation, account-to-rep mapping, ownership transitions, and ongoing territory hygiene
- Lead process clarity and governance for ISV, Strategic Partnerships, and Marketplace motions, ensuring consistent execution and clean handoffs
- Manage cross-functional initiatives end to end across Sales Leadership, Partnerships, Legal, Product, Analytics, and RevOps
- Support forecasting accuracy and pipeline health by improving mid-funnel data quality and instrumentation
- Own documentation and change management for all mid-funnel, territory, and partnerships processes
- Partner with Business Systems on Salesforce workflows, opportunity layouts, territory rules, and GTM tooling improvements
- Partner with Revenue Enablement to train teams on process changes, territory updates, and tooling adoption
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Serving over 21 million consumers and over 300,000 merchants, the company offers flexible payback options ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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