Senior Site Reliability Engineer, Zoom
$98.9-228.7k
OTE
+ Bonus and equity
Office located in San Jose, CA
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
Be an early applicant
$98.9-228.7k
OTE
+ Bonus and equity
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- If you enjoy working close to the metal and shaping modern cloud-native platforms, this role is for you
- 5+ years of experience in infrastructure, platform, or systems engineering
- Develop in Go (Golang) for building distributed systems and Kubernetes components
- Deliver experience operating Kubernetes in cloud and/or on-prem / colo environments
- Exhibit knowledge of cloud networking, IAM, load balancing, and service discovery
- Develop with containers, Helm, CI/CD, and Git-based workflows
- Use debugging skills across Linux, networking, Kubernetes, and distributed systems
What the job involves
- At Zoom, we build and operate the global infrastructure that powers real-time communication for millions of users worldwide
- Our Kubernetes Platform team designs and scales Kubernetes-based platforms that run across public cloud providers and colocation data centers
- We operate at massive scale and deep in the stack — from Kubernetes control plane internals and networking, to multi-cluster orchestration, automation, and reliability engineering
- Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience
- The team manages the infrastructure that runs ZoomPhone, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management
- By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly
- You'll be designing, building, and operating large-scale Kubernetes platforms spanning public cloud and on- prem / colo data centers
- Developing Kubernetes Operators, controllers, and platform automation in Go. Architect high- availability, fault-tolerant, and self-healing systems supporting real-time workloads
- Building and evolving internal platform services: cluster lifecycle management, provisioning, configuration, policy, and observability. Own Kubernetes networking, storage, and runtime integrations across heterogeneous environments
- Partnering with SRE, DevOps, and Product Engineering teams to improve reliability, scalability, and developer experience. Drive infrastructure-as-code and automation using Terraform, Crossplane, and GitOps workflows
- Contributing to capacity planning, cost optimization, security hardening, and platform governance. Troubleshoot complex production issues across Kubernetes, cloud infrastructure, and data center environments
Application process
- End Date: February 25, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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