Senior UX Design Manager, Clover Health
$170-220k
Medicare provider
Job no longer available
Medicare provider
501-1000 employees
Job no longer available
$170-220k
501-1000 employees
Company mission
To improve the quality of life of our members and physicians by reducing doctor-insurer friction and increasing visibility into the health of each patient, leading to improved care.
Role
Who you are
- Have 7+ years of design experience in a design environment (in-house, agency, or relevant industry), with 5+ years of managing people
- You bring deep expertise in at least two core UX areas (research/strategy, system design, interaction design, visual design) and strong capabilities in two others
- You have a portfolio that demonstrates industry-leading work, showing how you’ve driven impact through design strategy and execution
- You know how to balance high-level vision with tactical execution, helping teams scope work effectively and prioritize learning, not just delivery
- You have experience in complex systems and applications, knowing how to simplify the complex and create delightful, intuitive experiences
- You are an advocate for collaboration, working closely with product and engineering to ensure design is a driver of business outcomes, not just execution
- You are excited about shaping the future of healthcare UX – bringing the same level of quality and innovation seen in leading consumer products to an industry that desperately needs it
What the job involves
- As a Senior UX Manager, you will play a pivotal role in elevating design as a strategic function, partnering closely with product, engineering, and executive teams to shape experiences that set a new standard for usability and innovation in healthcare
- You’ll lead high-impact initiatives, optimize workflows, and ensure design thinking is embedded at every stage of product development
- You’ll not only drive next-gen, consumer-grade UX but also empower your team to think beyond execution – developing them into strategic decision-makers who define, rather than just follow best practices
- Lead at a high level, influencing product, engineering, and executive decisions
- Redefine what’s possible in healthcare UX, pushing the industry toward best-in-class, next-gen experiences
- Empower a world-class design team, giving them the tools to lead, innovate, and drive meaningful change
- Shape a culture of strategic thinking, ensuring design is a driver of business success, not just execution
- If you’re looking for a role where you can make a massive impact, drive next-gen innovation, and set new standards in an industry that needs it most – this is it
- In the first 90 days, success will be measured by stakeholder feedback, stronger design integration, and improved operational effectiveness
- In the first 6 months, success will be measured by faster iterations, stronger integration of user insights, and smoother mid-project pivots that directly improve product outcomes
- Beyond six months, success will be measured by design’s ability to drive best-in-class UX, shape industry standards, and create tangible product improvements that shift user expectations
Our take
Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients.
Through its approach, Clover's physicians are able to focus on people, rather than paperwork. It has a patient-centered analytics and dedicated care management team, and thus is able to rapidly identify potential healthcare risks to provide preventative care. This helps to provide a more sophisticated level of care than existing providers, even if its market share is relatively slim compared to competitors like UnitedHealthcare and Humana.
Over the years it has performed well in a rapidly growing market, but in 2021 ran into issues with profitability in the market due to inefficient costings, an issue it is steadily nipping in the bud in 2023. However, the number of elderly Americans has doubled over the past 25 years, and the market is expected to do the same between now and 2025. This upward trend brings hope of revitalising the growth and strong financial performance Clover has seen in recent years, especially as it focuses more on profitability through 2023.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$500m
SERIES E
May 2017
$130m
SERIES D
Total funding: $925m
Company benefits
- Paid parental leave and a life insurance policy
- Commuter benefit program
- 2 paid volunteer days for an organization of your choice
- 401(k) contributions
- Home office reimbursement for full-time employees
- 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
- Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit
Company HQ
Downtown, Nashville, TN
Leadership
Vivek Garipalli
(CEO & Board Member)They started out in Healthcare Investment Banking with Credit Suisse before joining the Blackstone Group. They also worked in Private Equity at J.P. Morgan, and co-founded Ensemble Health Partners and CarePoint Health System.
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