Senior Product Analyst, King

• Master's degree or relevant work experience in mathematics, statistics, or an analytical field
• Experience working with data using SQL and adept in visualisation tools for information visualisation and presentation
• Academic or working experience with programming principles. Practical experience with an analytical programming language such as R or Python is a plus
• Demonstrated experience with some or all of the following: data visualisation, statistics, product design cycles, and experimental design

Desirable

• The Senior Product Analyst (SPA) drives the experimentation cycle to create insights for improved understanding and decision-making
• Collaborating with product managers and other leads, the SPA conducts analyses and makes recommendations to deliver value to our players and business
• This role involves working closely with developers, data scientists, operators, designers, and other cross-functional teams to ensure end-to-end solution delivery and observability
• Data Analysis and Insights Generation:
• Conduct thorough data analysis using statistical methods to identify trends, patterns, and insights related to product performance and user behaviour
• Propose data-informed product changes or enhancements to improve user engagement and product performance
• Monitor product KPIs and user engagement metrics, identifying areas for improvement or optimization
• Develop and maintain regular reports and dashboards for tracking product metrics, ensuring accuracy and relevance of the data presented
• Experimentation:
• Design and analyse A/B tests to evaluate the impact of changes to the product, features, or user experience, making recommendations based on test outcomes
• Monitor the performance of experiments and provide insights to optimise product features
• Take ownership of experimentation cycles from start to end, including problem formulation to solution implementation
• Opportunity Identification:
• Identify data-driven opportunities and support product managers with data/tech coordination and analysis
• Support the product/feature maturity and delivery with evaluation, recommendations, and performance reporting
• Work on loosely defined problems, providing insights and operational support with light management guidance
• High-Quality Analytics:
• Use knowledge about existing tools, methodologies, and insights to deepen analytical understanding and apply these to different problems
• Drive KPI creation and focus on business observability
• Managing Workflow:
• Create and coordinate workflows smartly to deliver value continuously and mitigate risk with light managerial support
• Ensure a consistent volume of experiments and analysis output
• Communication:
• Effectively share insights from analysis with colleagues to enable learning and informed decision-making
• Communicate results and progress clearly and concisely, drawing conclusions with transparent sources
• Collaborate with Product Managers, Data Scientists, Engineers, and Commercial leaders to deliver business impact
• Accountabilities (Outcomes):
• Ensuring product or feature development is supported from an analytical performance perspective
• Providing insights that increase business performance understanding and support strategy
• Key Expectations:
• Identifies opportunities and solutions involving existing technical expertise; drives delivery and coordination with technical teams
• Knows the limitations of tools, methodologies, and insights and proposes solutions to resolve those limitations
• Knows and promotes standards and best practices for the business
• Supports the team by onboarding and coaching new members