IT Engineer, Highnote
$90-130k
+ Equity
More information about location
3 days a week in office
Card issuer and payments services
Be an early applicant
Card issuer and payments services
101-200 employees
Be an early applicant
$90-130k
+ Equity
More information about location
3 days a week in office
101-200 employees
Company mission
To address limitations in the growing embedded finance market.
Role
Who you are
- We are looking for an IT Engineer who is passionate about leveraging coding and automation to build a highly efficient and scalable IT environment, while increasing employee productivity
- Proficiency in Python for scripting and automation. You should be comfortable writing scripts to solve IT problems and eager to use code to improve efficiency
- Excellent problem-solving skills and a knack for figuring things out
- Great communication skills, able to explain tech stuff clearly to anyone
- A positive attitude, a strong desire to learn new technologies, and a passion for automation
Desirable
- A portfolio or examples of automation projects you've worked on
- Any relevant certifications (like Apple certifications, or basic networking certifications)
- Experience with Google Workspace or Microsoft 365
- Experience in an IT support or engineering role, especially with macOS
- Some experience with MDM solutions for macOS (like Jamf Pro or Kandji)
- Basic understanding and some identity systems
- Familiarity with supporting Zoom or other video conferencing tools
- Basic knowledge of networking concepts (like how Wi-Fi works) and some experience with network hardware (Ubiquiti is a plus!)
What the job involves
- You'll be playing a key role in managing our IT environment, from user access and communication tools to network connectivity
- This isn't just about fixing problems; it's about building solutions that make our IT operations smarter and faster
- Scale IT with Code & Automation:
- Be a key driver in identifying and automating repetitive IT tasks using Python scripting or other tooling
- Develop and implement scripts to streamline user onboarding/offboarding, software deployments, system configurations, and more
- Proactively seek opportunities to leverage automation to improve IT workflows, reduce manual effort, and enhance overall system reliability and security
- Contribute to building a robust, automated IT infrastructure that can grow with our company
- General IT Support:
- Be a friendly face for our employees, providing quick and helpful IT support
- Keep track of our IT equipment
- Mac Management:
- Set up, configure, and maintain macOS devices (laptops, desktops) using our Mobile Device Management (MDM) tools
- Install and update software on Macs, ensuring everything is secure and current, often through automated processes
- Troubleshoot and fix hardware and software issues on Mac computers
- Identity & Access:
- Help manage our IDP, which handles who has access to what. This includes setting up secure logins and automating user provisioning/deprovisioning where possible
- Ensure everyone can easily and securely access the apps they need
- Communication:
- Support our Zoom environment for video calls and meetings, including setting up accounts and helping users
- Ensure our virtual meetings run smoothly and efficiently
- Office Networking:
- Assist with setting up and maintaining our office network, including Wi-Fi, switches, and basic firewall settings
- Help us keep an eye on network performance and fix any connectivity problems
Our take
Highnote is revolutionizing the world of branded payment cards, offering businesses of all sizes the ability to issue customizable cards for customers or employees. Whether for in-store shopping, loyalty programs, or corporate expenses, Highnote makes the process quick and affordable - something that was once only accessible to the largest companies.
Founded by former BrainTree and PayPal executives, Highnote has quickly gained traction in the fintech space. With significant funding and a focus on innovation, the company is positioning itself to surpass competitors like Marqeta. By leveraging the latest technology, Highnote has built a modern platform that enables businesses to create and manage payment cards more efficiently.
With a fresh $90M in funding, new acquiring capabilities, and a strong backing from major investors and partners, Highnote is clearly making its makr. As it continues to grow its platform and expand its global reach, the company is ready to be a key player in the future of embedded finance.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2022
$25m
CONVERTIBLE
Sep 2021
$54m
SERIES A
Total funding: $90.5m
Company benefits
- Equity
- Health, Dental and Vision Insurance
- Flexible PTO
- Parental Leave
- 401k Plan
- Paid Lunch During Work Days
- Work From Home Stipend
- Team Events and Offsites
Company HQ
Yerba Buena, San Francisco, CA
Leadership
John MacIlwaine
(Co-Founder & CEO)Previously CTO of Morgan Stanley's Private Client Group, and Head of Global Development at Visa.
Kin Kee
(Co-Founder & CTO)Previously founded KCUBE SOlutions. They also spent 4 years at Lending CLub as the VP of Technology, and 3 years at Braintree as the Director of Architecture.
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