Product Analyst, ManyChat

• 3+ years of proven experience within product analytics, preferably in SaaS
• Demonstrated experience designing and evaluating A/B tests to measure the impact of new features, user flows, and onboarding experiences, particularly in a mobile context
• Knowledge of statistics principles and causal method
• Excellent communication skills and proven ability to work effectively with Product Managers, engineers, and cross-functional teams
• Very strong technical skills in SQL and BI tools (preferably Tableau). Experience with Python or R for advanced analytics. Experience with Git is a plus
• Ability to formulate relevant product hypotheses and test them
• Extreme attention to detail and a high standard for analytical deliverables
• Accountability and the permanent ‘extra mile’ approach to any task
• Proactive mindset with the ability to operate independently and take ownership of initiatives

Desirable

• We are seeking a Product Analyst to take our product experience to the next level
• As part of the Manychat Analytics Team, you will have the opportunity to define, build, and scale our analytics approach, driving user engagement, design and launch A/B experiments
• You’ll join our growing analytics function, report to the Product Analytics Team Lead, and collaborate closely with our Product, Data, and Engineering teams
• Own the analytics vision for Manychat’s mobile app, identifying opportunities to improve user adoption, engagement, and retention
• Partner with Product Managers to define key success metrics, formulate impactful hypotheses, bring and drive relevant and promising researches and initiatives
• Design and evaluate A/B tests to measure the impact of new features, user flows, and onboarding experiences on the mobile platform
• Collaborate closely with data engineers and development teams to obtain accurate and trustworthy data for decision-making
• Run ad-hoc analyses, build valuable dashboards, and surface actionable insights
• Communicate findings and recommendations effectively, driving cross-functional alignment on roadmap priorities and product decisions