Senior Implementation Services Manager, LogicGate
$110-145k
+ Variable + Equity
Cloud-based platform for governance, risk & compliance
Job no longer available
Cloud-based platform for governance, risk & compliance
201-500 employees
Job no longer available
$110-145k
+ Variable + Equity
201-500 employees
Company mission
To empower organizations and businesses to innovate and create a better world.
Role
Who you are
- 4+ years of experience in consulting, project management, implementations, or a similar role. Software space and/or GRC industry is preferred
- Intermediate technical knowledge working in Excel or a similar product
- Experience managing multiple large projects at a time and working with executive-level stakeholders
- Experience with budget management, scoping, and working with internal and external stakeholders
What the job involves
- We are seeking an Sr. Implementation Services Manager who has a passion for delighting customers by delivering winning strategies and solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services, and Healthcare, with a focus on their GRC activities
- This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer implementation and adoption
- Own new customer onboardings and additional implementations for assigned accounts end-to-end, including kickoff, process design, build, training, and rollout
- Build and maintain strong relationships with customers and become a trusted advisor throughout the implementation process
- Serve as a dedicated project manager for all assigned implementations
- Consult with customers to deliver the appropriate implementation experience based on each customer’s maturity while focusing on time-to-value for our customers
- Utilize our application templates as an accelerator to get customers up and running quickly, applying configuration changes as needed
- Configure highly customized use cases on Risk Cloud based on unique customer requirements
- Provide subject-matter expertise and Risk Cloud product advice to help our customers design and build their Risk Cloud applications as effectively as possible
- Listen intently to customer pain points and connect their needs to Risk Cloud product features, with a heavy focus on value creation
- Collaborate cross-functionally with sales, solution engineering, customer success, and product teams throughout the customers’ journey
- Conduct highly effective meetings with customers over web conference
Our take
LogicGate provides SaaS-based risk and compliance solutions to help companies track and automate changing, disorganized governance, risk, and compliance (GRC) processes. Its Risk Cloud and Risk Cloud Exchange platform prioritizes flexibility and ease of use, leveraging no-code capabilities to help companies efficiently optimize their risk-management process.
A Deloitte report suggests that a vast majority of companies are aware of the need to improve their GRC practices and of the benefits that tech integrations could bring in addressing this vulnerability. GRC software like LogicGate could stand to win big as companies invest in keeping up to code - certainly, LogicGate has won significant investment to date, and has won a leading position in the GMC software market.
Indeed, businesses now recognize the importance of a robust and flexible risk-management strategy, hence LogicGate is addressing an urgent and growing demand. With the GRC software market growing impressively, the company looks set to enjoy sustained and strong growth as it remains a recognised player in the space.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Jul 2021
$113m
SERIES C
Dec 2020
$8.8m
LATE VC
Total funding: $156.6m
Company benefits
- 47 days off starting your first year, including paid volunteer time
- 12 weeks parental leave
- $1,000 annual educational stipend
- Ongoing learning and development
- Stock options and annual performance bonus opportunities
Company HQ
River North, Chicago, IL
Leadership
Matt Kunkel
(CEO & Co-Founder)Having studied at Indiana University, they spent 6 years at FTI Consulting, before working from 2011 to 2015 as a Director of Navigant Consulting. They left in July 2015 to co-found LogicGate as CEO.
Dan Campbell
(Product and Engineering, Co-Founder)They started their career as a Web Application Engineer at the University of Michigan before joining Navigant as a Senior Consultant. In June 2015 they co-founded LogicGate with Matt.
Jon Siegler
(CPO & Co-Founder)They worked as an Accenture Analyst for over a year before joining KMR Group, where they worked as a Senior Analyst for over 3 years. they spent almost 4 years as a Navigant Associate Director before co-founding LogicGate.
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