Head of People & Culture, TicketSwap

• At least 5 years in a HR leadership role within high-growth organizations
• An expert in balancing the interests of company and employee
• Ability to balance big-picture strategic planning with effective day-to-day HR operations, ensuring both long-term goals and immediate needs are met
• Excellent leadership and stakeholder management skills, with the ability to influence and support leaders at all levels
• Experience in setting clear goals, measuring performance, and implementing process improvements for multiple departments
• Experience managing budgets and optimizing resources for HR initiatives
• Knowledge of labor laws (NL focus), ESOP structures and best HR practices, with a proactive approach to compliance management
• Passion for building a strong company culture and improving employee engagement
• You’re available for 32-40 hours per week

• As our Head of People & Culture, you’ll report to our COO and work closely with the rest of our leadership team—blending strategic insight with hands-on HR expertise to drive success
• You'll design and implement a comprehensive talent management strategy that boosts business growth and builds a dynamic, and inclusive culture
• Act as a strategic advisor to leadership to align people strategies with overall business goals
• Support managers and leaders in structuring, growing, developing, and retaining their teams and top talent
• Oversee compensation, benefits, and performance management processes
• Ensure that our culture evolves in conjunction with our growth
• Define and set quarterly objectives that drive measurable outcomes for the People & Culture team
• Oversee end-to-end HR processes, from recruitment and onboarding to performance management and payroll. Streamline workflows and optimize HR operations to support rapid growth and business agility
• Manage and mentor a diverse People team: HR business partners, a corporate recruiter, an office manager, and a system administrator

• Pension plan fully paid by TicketSwap
• An electrical sit-stand desk
• Diverse team with 30+ nationalities
• Healthy lunch & snacks every day
• 25 paid holidays a year
• Friday drinks with colleagues

Total funding: $8.9m

Obtaining tickets for in-demand events can be extremely difficult, as can selling on unusable tickets. TicketSwap solves this problem by providing a platform where users can buy and sell pre-sold tickets, without the usually associated risk and high prices.