Senior Strategy & Operations Manager, Octave
Enterprise
$132.1-164k
+ Equity in the form of stock options. Salary dependent on location
More information about location
Specialized therapy, coaching & workshops
Be an early applicant
Specialized therapy, coaching & workshops
201-500 employees
Be an early applicant
$132.1-164k
+ Equity in the form of stock options. Salary dependent on location
More information about location
201-500 employees
Company mission
To transform the mental health care system so more people can get the care they need when they need it. By raising the bar on how care is delivered and how providers are supported, Octave is building a sustainable system that values equity, affordability, and effectiveness. Grounded in science, Octave enables clients to experience profound change that is as measurable as it is meaningful.
Role
Who you are
- 7+ years of experience in program management, management consulting, and/or business operations. Experience in healthcare preferred
- Program management: Experience leading multi-disciplinary, cross-functional strategic operational initiatives from design through implementation. Proficiency with Notion and other program management tools is preferred
- Strategic operator: Demonstrated ability to balance strategic planning and operational execution – able to get into the details without losing sight of the big picture – to help guide the efforts of all program stakeholders
- Partnership management: Experience managing and building external relationships, collaborating in service of meeting shared goals
- Organization: Highly organized and capable of managing multiple projects with competing priorities aligned to short and long term objectives
- Data analysis: Comfortable collecting and interpreting data sets in order to answer questions, solve problems, or raise opportunities to leadership. Proficiency with Excel and Tableau is preferred
- Strong communicator: Excellent written and verbal communication skills, experienced in working with and presenting to executive leadership
- Resourcefulness: Demonstrated ability to innovatively and efficiently navigate challenges, ensuring successful project execution within constrained environments
- Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet
- Must be able to observe and communicate information on company provided laptop
- Move up to 10 pounds on occasion
What the job involves
- Octave is seeking a seasoned, operationally-oriented Sr. Strategy & Operations Manager to oversee a complex and strategically critical partnership with a nationally recognized health leader
- You will own projects from start to finish, working cross-functionally with Octave and a third party partner aligned to Clinical, Business Development, Operations, Product, and Engineering to prioritize, develop, maintain, and continuously deliver and improve upon the success of the partnership
- You will help to develop new operational capabilities and drive operational efficiency, providing the foundation for scaled growth of the partnership
- Your work will have a direct impact on people’s lives by scaling the availability and accessibility of quality mental health services, in line with Octave’s mission
- Lead the program lifecycle that supports the partnership, including ideation, scoping, planning, execution, and results monitoring
- Help prioritize and drive alignment of key projects and strategic initiatives, understanding how they map to partnership priorities and the impact they will have
- Develop and foster strong relationships with our partner organization, serving as the primary liaison to ensure effective collaboration and alignment of mutual goals
- Drive internal and external cross-functional teams and stakeholders to develop creative solutions for some of the most complex issues in mental health today, including developing systems and approaches that help deliver on the expected outcomes of the partnership
- Design and implement communications strategies for initiatives, conduct qualitative and quantitative analysis of performance, and ensure overall impact in relation to the program’s desired outcomes and partnership goals
- Own continuous improvement and explore new ideas during the course of the program to inform future opportunities
- Manage and drive the partnership’s operations committees, aimed at ensuring the success of the partnership in-line with business needs and delivering on contractual commitments
- Own routine data analytics and weekly/monthly reporting, including creation of quantitative analyses that yield clear business insights and tangible recommendations
- Construct and implement frameworks that ensure operational capabilities are scalable and adaptable to the growing needs of the partnership
- Implement new systems to optimize cross-team collaboration and overall reporting on the health of the partnership and the required deliverables
- Support new system implementations between Octave and its partner, including the selection, adoption, and optimization of new technologies and systems to enhance operational workflows and data management
- Drive the creation and implementation of innovative processes that enhance service delivery and operational efficiency across all program areas
Our take
With roughly 50 million adults suffering from mental illness in the United States, a new generation of startups are aiming to help people ease conditions like depression, grief, anxiety, and stress, by increasing access to mental health care.
Octave is one of these companies, classing itself as a national behavioral health practice. It offers therapy, coaching, and group classes both virtually and through in-person sessions at its drop-in studios in New York City and San Francisco. Its virtual services can be accessed in a number of US states.
After tripling the number of clients it served, by shifting its in-person offerings online and launching an exclusive virtual therapy and coaching practice, the company has seen continued growth through partnerships and network expansion. Octave seems to have remained focussed on this expansion, both increasing operations across California and furthering its presence elsewhere.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Feb 2024
$5m
LATE VC
May 2023
$52m
SERIES C
Total funding: $125.3m
Company benefits
- Unlimited PTO
- Paid parental leave
- Free One Medical memberships for employees and their families
- Stock options
- 401(K) retirement account
- Commuter benefits / work-from-home support
- Sick and bereavement leave time
- Medical, dental, and vision insurance
- 10 company holidays and paid vacation
- Family medical leave
- Continuing education stipend
- Job training & conferences
- Continuing education available during work hours
- Life insurance
- Team-building events
Company values
- We’re human beings first - We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves
- People deserve better than status quo - We’re willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen
- No bystanders. No stars. No tourists - Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better
- Partnership paves the path ahead - We don’t operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger
- Quality is crucial at scale - Quality is core to our business, and we refuse to sacrifice it as we grow
- Progress is a process - In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them
- There are people behind every data point - We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level
Company HQ
Yerba Buena, San Francisco, CA
Articles
Leadership
Sandeep Acharya
(CEO)Obtained an MBA from Harvard and then joined Bain as a Senior Associate Consultant. Eventually became VP of Bain Capital, and was also VP of Strategy at One Medical Group.
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