Senior Strategy & Operations Manager, Octave
Enterprise
$132.1-164k
+ Equity in the form of stock options. Salary dependent on location
More information about location
Specialized therapy, coaching & workshops
Job no longer available
Specialized therapy, coaching & workshops
501-1000 employees
Job no longer available
$132.1-164k
+ Equity in the form of stock options. Salary dependent on location
More information about location
501-1000 employees
Company mission
To create a new standard for mental health care that's both accessible to people and sustainable for providers.
Role
Who you are
- 7+ years of experience in program management, management consulting, and/or business operations. Experience in healthcare preferred
- Program management: Experience leading multi-disciplinary, cross-functional strategic operational initiatives from design through implementation. Proficiency with Notion and other program management tools is preferred
- Strategic operator: Demonstrated ability to balance strategic planning and operational execution – able to get into the details without losing sight of the big picture – to help guide the efforts of all program stakeholders
- Partnership management: Experience managing and building external relationships, collaborating in service of meeting shared goals
- Organization: Highly organized and capable of managing multiple projects with competing priorities aligned to short and long term objectives
- Data analysis: Comfortable collecting and interpreting data sets in order to answer questions, solve problems, or raise opportunities to leadership. Proficiency with Excel and Tableau is preferred
- Strong communicator: Excellent written and verbal communication skills, experienced in working with and presenting to executive leadership
- Resourcefulness: Demonstrated ability to innovatively and efficiently navigate challenges, ensuring successful project execution within constrained environments
- Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer
- Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet
- Must be able to observe and communicate information on company provided laptop
- Move up to 10 pounds on occasion
What the job involves
- Octave is seeking a seasoned, operationally-oriented Sr. Strategy & Operations Manager to oversee a complex and strategically critical partnership with a nationally recognized health leader
- You will own projects from start to finish, working cross-functionally with Octave and a third party partner aligned to Clinical, Business Development, Operations, Product, and Engineering to prioritize, develop, maintain, and continuously deliver and improve upon the success of the partnership
- You will help to develop new operational capabilities and drive operational efficiency, providing the foundation for scaled growth of the partnership
- Your work will have a direct impact on people’s lives by scaling the availability and accessibility of quality mental health services, in line with Octave’s mission
- Lead the program lifecycle that supports the partnership, including ideation, scoping, planning, execution, and results monitoring
- Help prioritize and drive alignment of key projects and strategic initiatives, understanding how they map to partnership priorities and the impact they will have
- Develop and foster strong relationships with our partner organization, serving as the primary liaison to ensure effective collaboration and alignment of mutual goals
- Drive internal and external cross-functional teams and stakeholders to develop creative solutions for some of the most complex issues in mental health today, including developing systems and approaches that help deliver on the expected outcomes of the partnership
- Design and implement communications strategies for initiatives, conduct qualitative and quantitative analysis of performance, and ensure overall impact in relation to the program’s desired outcomes and partnership goals
- Own continuous improvement and explore new ideas during the course of the program to inform future opportunities
- Manage and drive the partnership’s operations committees, aimed at ensuring the success of the partnership in-line with business needs and delivering on contractual commitments
- Own routine data analytics and weekly/monthly reporting, including creation of quantitative analyses that yield clear business insights and tangible recommendations
- Construct and implement frameworks that ensure operational capabilities are scalable and adaptable to the growing needs of the partnership
- Implement new systems to optimize cross-team collaboration and overall reporting on the health of the partnership and the required deliverables
- Support new system implementations between Octave and its partner, including the selection, adoption, and optimization of new technologies and systems to enhance operational workflows and data management
- Drive the creation and implementation of innovative processes that enhance service delivery and operational efficiency across all program areas
Our take
With roughly 50 million adults suffering from mental illness in the United States, a new generation of startups are aiming to help people ease conditions like depression, grief, anxiety, and stress, by increasing access to mental health care.
Octave is one of these companies, classing itself as a national behavioral health practice. It offers therapy, coaching, and group classes both virtually and through in-person sessions, with virtual services available in a number of US states. And because of its strong relationship with insurance providers, 96% of Octave clients use insurance, making mental health care more accessible and affordable for a wider range of individuals.
In just a short time, Octave has experienced impressive growth, tripling the number of clients it serves by transitioning its in-person offerings online and launching an exclusive virtual therapy and coaching practice. This continued success is driven by strategic partnerships and an expanding network, with a clear focus on growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
90% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2024
$5m
LATE VC
May 2023
$52m
SERIES C
Total funding: $125.3m
Company benefits
- Company-sponsored life insurance
- Disability and AD&D plans
- 401k Retirement
- Medical, dental and vision
- FSA & HSA
- Dependent care and commuter/parking options
- Generous PTO
- Paid parental leave
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Sandeep Acharya
(Founder & CEO)Obtained an MBA from Harvard and then joined Bain as a Senior Associate Consultant. Eventually became VP of Bain Capital, and was also VP of Strategy at One Medical Group.
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