Product Manager, YOOBIC

• Technical and/or analytical education (e.g., Computer Science, Engineering, Economics)
• Background in Product Management, in the SaaS industry, with a proven track record of successful product launches and optimizations
• Strong organizational skills, with the ability to prioritize tasks and work effectively under pressure
• Exceptional strategic thinking, problem-solving, and analytical abilities
• Excellent communication and interpersonal skills in English

• As Product Manager for Learn, you are responsible for building best-in-class learning experiences within Yoobic
• You will shape and evolve our learning solutions to maximize engagement, knowledge retention, and impact for our users
• You will play a pivotal role in driving innovation, fostering collaboration, and contributing to the sustainable growth of our product portfolio
• You will work cross-functionally with teams including Development, Design, Marketing, Pre-sales, Implementation, Customer Success, and Customer Support to align product initiatives with business objectives
• Knowledge Mastery: Develop a comprehensive understanding of Yoobic's products and services
• Serve as the primary expert across our product range to support operational teams in addressing inquiries on product functionality
• Discovery: Identify user needs, pain points, and opportunities through research, analysis of customer insights and inputs from internal stakeholders including sales, pre-sales, customer implementation, customer success & support
• Framing: Define and structure priorities, setting clear objectives, and aligning stakeholders before moving into solution design and development. Translate product strategy into detailed requirements
• Delivery: Collaborate closely with design, engineering, and QA teams to deliver high-quality functional solutions
• Launch: Ensure successful product launches by maintaining a comprehensive knowledge base and collaborating closely with product marketing and support teams
• Support: Take ownership of tier-3 escalated issues, conducting thorough troubleshooting and investigatory work prior to escalation, ensuring timely resolution
• Tracking: Utilize a data-driven approach to analyze product usage and assess the impact of released features on overall success metrics

• We usually respond within a week

• A dynamic environment
• A team of seasoned pro’s
• Continuous growth and learning
• An open feedback culture
• Lots of room for your own initiatives and ideas
• Transparency on results and strategy
• 'Open door' policy with our leadership team
• Team spirit and dedication
• Recognition and rewards for hard work
• Personalised healthcare and well-being resources
• Mental health support
• Online workouts
• Flexible working environment (role dependant)

Total funding: $80.3m

In a similar way to how Slack enables communication and task management in computer-based jobs, YOOBIC’s platform is tailored towards the front-line, deskless workforce. Beyond communication through its news feed and chat features, it also caters for HR and mobile-driven training, as well as task and inventory management.