Inside Sales Account Representative, Accenture
$20.43 CAD per hour
Office located in St. Catharines, ON
Global professional services company
Job no longer available
Global professional services company
1001+ employees
Job no longer available
$20.43 CAD per hour
Office located in St. Catharines, ON
1001+ employees
Company mission
To deliver on the promise of technology and human ingenuity.
Role
Who you are
- Sales Experience: At least 1-year sales experience
- Overall Work Experience: 3 Years Work Experience or 2 Years Work Experience if a graduate of Sales/Marketing Related Courses
- High School Diploma or equivalent
Desirable
- BPO experience preferred
- Outbound sales experience
- Prior inside sales experience with emphasis on both outbound and inbound calling
- Prior quota-based sales experience with sales impact on performance, quota attainment, and promotion
- Interest in expanding industry/vertical knowledge through training and certifications
- Commitment to in-depth, structured sales training and processes
- Flexible and quick learner, able to adapt to continuously evolving needs to help clients grow their business on the advertising platform
- Highly motivated with strong attention to detail and follow-through, eager to contribute to a collaborative team environment
- Ability to work creatively and analytically in a problem-solving environment
- Knowledge and understanding of digital marketing
- Experienced and excellent at building relationships and multi-touch cross/upselling over the course of a relationship
- Experience working with customers from North America
- Excellent listening, interpersonal, with a solutions mindset and passion for customer satisfaction
- Exceptional grammar, typing accuracy, and writing skills
- Professional sales skills with a strong phone presence, solutions mindset and helping nature
- Strong computer skills, specifically multitasking across multiple programs concurrently
What the job involves
- Demonstrate commitment to consultative sales in service of client goals
- Manage a portfolio of advertisers of small to medium-sized businesses to grow revenue with higher product savviness
- Research and discover fundamental understanding of vertical(s)/market(s) industry and client business models
- Proactively outreach (outbound calls) and reactively engage with clients over the phone and via email & chat
- Speak with decision-makers over the phone to increase the value of their online advertisements through optimization; with an aim to increase customer investment and/or increase the length of time that a customer will maintain their campaign
- Help clients optimize what they are already running, reach their advertising goals, optimize their budget by understanding what is working, and offering advice by implementing solutions to help them see improved results and become more confident in using the platform
- Identify sales opportunities and provide clients with tailored solution(s) to meet their goal(s)
- Personalize client recommendations to suit varying needs
- Improve clients’ experiences by consulting on optimal and appropriate product adoption, including walk throughs of implementation
- Be consistent in exceeding your quarterly targets through high-volume outbound calling
- Understand customers’ business and advertising goals to capture and build market intelligence
- Develop expert working knowledge of Social Media advertising solutions (including measurement) and what impacts performance, identify trends and solve problems
- Share ideas to improve ad products and the customer experience
- Exhibit curiosity by actively teaching self and others
Our take
Previously working as the tech consultancy wing of Arthur Andersen accounting firm, Accenture, now a professional services company, was part of the 1950s team responsible for the first-ever computer installation in Louisville Kentucky. After its split from Andersen in 2001, Accenture took its new moniker, blending the phrase “accent of the future” as a statement of intent.
Accenture has certainly lived up to its name in the last 20+ years, acquiring and developing a large portfolio of cybersecurity, cloud platforms, and technology companies, leading to its value of $177 billion and placement on the Fortune Global 500 company list. In late 2022, Accenture further invested in the frontiers of digital by acquiring BehaVR, a mental health treatment system that utilises virtual reality. It also has an eye on the climate crisis, investing in KETOS, a data intelligence company that helps monitor and address water efficiency and quality.
Through its investments, Accenture has retained a relevance and an importance as a major global player. In January 2023, Accenture partnered with Microsoft and the World Economic Forum to deliver a presentation about investments in the metaverse and its growing importance in business and culture. Accenture’s new metaverse platform, CEO Julie Sweet claims, will help social workers, case workers, firefighters, and the general public train for challenging situations.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Company benefits
- Employees have a choice of national plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs
- Employees have access to dental PPO and dental maintenance organization (DMO) plans, as well as a routine vision care plan
- Wellness program: The program includes an app for tracking fitness, nutrition and resiliency which provides cash rewards quarterly
- Accenture Medical plan participants have access to telemedicine, free second opinion services, and digital weight loss programs.
- Fertility and adoption navigation support, as well as reimbursements for adoption and surrogacy fees
- 16 weeks paid maternity leave for birth parents
- 8 weeks paid time off for other parents
- Subsidized back-up dependent care, as well as a concierge service, is available for children, spouses or elderly family members
- Flexible work arrangements help employees achieve work/life balance while also meeting Accenture’s business needs
- Primary caregivers, both men and women, may work locally for one year following their return from the birth or adoption of a child
- PTO encompasses traditional vacation time along with paid sick leave; days vary based on level and tenure from 17 to 27 per year
- We provide 8 paid standard holidays and 2 culture days (for any days you choose), in addition to the PTO program
- A variety of programs exist to allow employees to take leave when life calls you away from your work
- Employees can immediately contribute and, after meeting eligibility requirements, receive the $1 for $1 match up to 6% of contributions
- Eligible Accenture employees can contribute up to 10 percent of their salary to purchase Accenture shares at a 15 percent discount
- Accenture provides you with a basic level of coverage and you can purchase more coverage for yourself and your family
- Accenture continues a portion of your salary for up to 180 days if you are disabled and can’t work. LTD insurance is also available
- You can use pretax dollars to pay for eligible health care and dependent day care expenses
Company HQ
City of London, London, UK
Leadership
Julie Sweet
(CEO (Not Founder))Previously CEO of North America for Accenture and Partner at Cravath, Swaine & Moore LLP.
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