IT Support Specialist, Deeploi

2nd Level, Networking

Salary not provided

+ Virtual share package

AWS

Azure

Cisco

Junior and Mid level

Berlin

IT-as-a-service solutions

Open for applications

IT-as-a-service solutions

21-100 employees

B2BEnterpriseInternal toolsSaaS

Open for applications

Salary not provided

+ Virtual share package

AWS

Azure

Cisco

Junior and Mid level

Berlin

21-100 employees

B2BEnterpriseInternal toolsSaaS

Company mission

To become the #1 IT OS for smart companies.

Job

Company

Role

Who you are

IT apprenticeship or equivalent experience as a system admin — ideally with a strong networking focus
Hands-on experience with MDM systems, VPNs, ZTNA, and device connectivity
Solid knowledge of networking hardware (Cisco, Fortinet, Ubiquiti) and protocols (BGP, OSPF, VLANs, IPv6)
Comfortable with cloud networking (DNS, DHCP, routing, security policies, Wi-Fi optimization)
Customer-focused, empathetic, and able to explain technical topics clearly
A hands-on, proactive mindset — you enjoy shaping and improving infrastructure
Fluent in English (C1)

What the job involves

Be the go-to person for our customers and our 1st-level support team when it comes to networking, connectivity, and infrastructure
Solve complex technical issues and keep networks fast, stable, and secure
Design and optimize network setups — from LAN/Wi-Fi to VPNs and cloud integrations (AWS, Azure)
Work closely with customers to deliver clear, solution-oriented guidance
Help our IT Ops team improve and automate workflows like monitoring, onboarding, and diagnostics

Our take

Deeploi is building an all-in-one IT platform set to enable businesses to streamline the entire scope of their IT operations, removing everyday IT-related pains and increasing the overall efficacy of IT teams. The rapid shift to hybrid/remote work environments has posed an increasing complexity in the SaaS environment, especially for SMEs. Deeploi’s solution will support these companies, so they are able to flourish in the evolving ecosystem and remain competitive.

Since closing a pre-seed funding round in 2023, the company has seen rapid growth, acquiring over 30 customers and scaling to over 20 employers across two offices. Now, with even more funding, the company is ready to expand its product and engineering, IT Support and go-to-market teams, while also further developing its platform to fit the tech stack of the modern, cloud-native companies it serves.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (2 rounds)

Jan 2024

$6.5m

SEED

Mar 2023

$3.6m

SEED

Total funding: $10.1m

Company HQ

Mitte, Berlin, Germany

Leadership

Julian Lübke

(Co-Founder & CEO)

Former COO of McMakler and Head of International Operations at Helpling.

Philipp Hoffmann

(Co-Founder & CPO)

Former Managing Director at both Spjder and Biscuit.

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