SMB Account Executive, User Interviews
$120k
OTE
$60k
BASE
User research and product testing services
Be an early applicant
User research and product testing services
101-200 employees
Be an early applicant
$120k
OTE
$60k
BASE
101-200 employees
Company mission
To make user research and product tests effortless.
Role
Who you are
- 1-3 years of closing sales experience (ideally at a B2B SaaS company)
- Excited about managing a high volume of opportunities through close
- You love connecting with people and find joy in helping them solve their challenges
- You love the chase! You enjoy holding prospects accountable and maintaining opportunity momentum
- Technically savvy (experience with Salesforce, Apollo, and Outreach.io a plus)
- Entrepreneurial, analytical, experimental
- Self-starter, able to work on multiple things at once
- Excited about being remote
- Can wrestle clarity from ambiguity
- An excellent communicator (written and verbal)
- Think companies should be obsessed with their customers!
- Hungry to continue educating yourself
- Solutions oriented! You focus on solutions, not problems
- Candidates must have a United States address and be authorized to work without any Visa sponsorship
What the job involves
- We’re looking for an entrepreneurial, outgoing, and results oriented SMB Account Executive to join our velocity sales team. You’ll work with prospects to prove our value, consult to win their business!
- You’ll support our SMB segment (our fastest growing and most dynamic). You’ll also have the chance to impact our systems and experiments as we scale
- Achieve your quarterly quota by closing net new opportunities
- Manage a high volume of fast moving opportunities from creation to close
- Demo the User Interviews products and features to prospective customers
- Become a product expert able to answer the vast majority of feature questions you’ll receive
- Engage those prospects in a collaborative discovery process to understand MEDDIC
- Craft excellent follow up emails that help our prospects get to yes as informed and as quickly as possible
- Host several discovery and demo calls a day
- Maintain an organized and detailed pipeline of opportunities within Salesforce
- Proactively monitor the health of your pipeline and its monthly and quarterly potential
- Provide feedback to your peers within sales, and the Revenue department overall
- Act as an internal champion for your prospects, segment and their needs
Our take
For a company to conduct a study around user research, it can take weeks or even months. The process of collecting user feedback is often long and arduous for many companies. User Interviews is a platform that recruits consumers who are keen to give feedback on products and ideas.
The company profiles the users in its network and match them with companies, making it easy for the client to engage with the most suitable product testers out there. The cofounders of User Interviews, Basel Fakhoury and Dennis Meng, came up with the idea following a failed project. Before deciding on their next product, they were carrying out product feedback sessions and quickly saw how difficult was to recruit and manage a large pool of testers.
To date, User Interviews has amassed some high profile clients included Amazon, Microsoft, Colgate, and Spotify. The company has experienced almost 150% percent annual growth since its conception.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Dec 2022
$27.5m
SERIES B
Mar 2021
$10m
SERIES A
Total funding: $43.5m
Company benefits
- Annual performance based bonus compensation
- Equity options
- 100% premium covered medical & dental employee coverage
- Annual membership to One Medical Group & Talkspace
- 4 weeks of PTO to start + accrue an additional day each year
- Unlimited wellness days. Sick? Doctors appointment? Mental health day? We’ve got you covered
- Flexible, paid parental leave
- 401k with $200/month employer contribution
- $250 office setup stipend (in addition to computer provided)
- $500 annual learning & development stipend
- $50/month work from home stipend
- Awards for 360-degree recognition, work anniversaries, & birthdays
- 1-2 team retreats per year (virtual and in-person options)
Company HQ
Park Slope, NY
Articles
Leadership
Basel Fakhoury
(Co-founder & CEO)After graduating from Harvard Law School, Basel worked at EvoApp and Altman Vilandrie & Company as an Analyst before co-founding MobileSuites. He used this startup experience to co-found User Interviews in August 2015, serving as CEO since.
Dennis Meng
(Co-founder)After graduating in Computer Sciences at Yale, Dennis worked at the strategy consulting firm Altman Vilandrie & Company as an Analyst. He then Co-founded MobileSuites, a room service app and acted as CEO for 2 years.
People progressing
Having spent over 10 years at Go Overseas, which he founded in 2011, Tucker joined User Interviews as Director of Customer Success in December 2019. He was promoted to VP of Revenue in January 2021.
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