French Collections Analyst, Elastic
Software that searches and analyses data in real time
Be an early applicant
Software that searches and analyses data in real time
1001+ employees
Be an early applicant
1001+ employees
Company mission
To build software to make data usable in real-time and at scale for search, logging, security, and analytics use cases.
Role
Who you are
- This individual should possess strong time-management and communication skills
- High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better
- You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling
Desirable
- Degree preferably in Accounting, Finance, or Business
- 2+ years of professional experience in A/R & Collections
- Strong communication skills, both verbal and written
- Strong attention-to-detail, robust analytical skills and multitasking capabilities
- Strong customer service and creative problem solving skills
- Strong ability to work independently, prioritize and balance multiple projects simultaneously in a distributed, dynamic, fast-paced and deadline driven environment
- Accustomed to working with multiple stakeholders to resolve issues, ability to interact with senior leadership and internal partners
- Proficiency in MS Office, G-Suite applications, advanced Excel skills including pivot tables and VLOOKUPs
- Flexibility to scale to different opportunities as they arise within the department to broaden your overall skills
- Positivity! We each love what we do and believe that a positive attitude matters
- Experience in SAAS/software industry
- Experience with foreign currency and multiple international subsidiaries EMEA, APAC, NA
- Experience with Netsuite, Salesforce and G Suite
- Fluent in reading, writing and speaking French (+ German and/or any additional European language)
What the job involves
- The primary responsibility of the Collection Analyst is to collect payments on outstanding Accounts Receivables
- Collect on business-to-business accounts in an effort to reduce Accounts Receivable and minimize bad debt exposure
- Contact customers, via email and phone, to secure outstanding balances
- Perform account reconciliations, as needed, to resolve any account discrepancies
- Resolve Unapplied and Unidentified Cash Payments to ensure proper posting to the customer account
- Work with customers that have delinquent balances to negotiate payment plans
- Process customer credit card payments. Address any credit card declines with the customer
- Respond to customer inquiries within a 24 - 48-hour time period
- Confer with management to determine if additional actions are required for delinquent accounts
Our take
Elastic develops the Elastic Stack, an open-source set of tools that includes Elasticsearch, Kibana, Beats, and Logstash, designed for data search and analysis. It also offers X-Pack, which adds commercial features to the Elastic Stack, and Elastic Cloud, a suite of SaaS (Software-as-a-Service) products.
This technology is widely used by major companies like eBay, Wikipedia, Yelp, Uber, Lyft, Tinder, and Netflix, along with over 17,000 other organizations. It is applied in various use cases, including application and website search, enterprise search, logging, infrastructure monitoring, application performance management (APM), security analytics (enhancing SIEM applications), and business analytics.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Jul 2016
$58m
SERIES D
Jun 2014
$70m
SERIES C
Total funding: $162m
Company benefits
- Toast to your health: Fully paid health coverage for you and your family, in many locations
- Craft your calendar: Flexible location and schedule for most roles
- Create space for you: Distributed by design workforce, plus generous number of vacation days each year
- Embrace parenthood: Minimum of 16 weeks of parental leave, plus generous family formation benefits
- Give back your time: 40 hours each year to use toward volunteering with organizations and causes you’re passionate about
- Amplify your impact: Double your charitable giving — we match donations up to $1500 USD (or local currency equivalent)
Company values
- Customer, 1st: Our customers, our community, are the heart of everything we do. In our actions. In our products. And in the experiences we create for them. Our passion for our users translates into their passion for Elastic
- Home, Dinner: Elastic empowers you with the flexibility. Be home for dinner, go for a run midday, care for a sick child, or visit a parent. We get it
- Space, Time: It’s easy to get stuck in a day-to-day work pattern. We want you to take the time to dream the un-obvious
- IT, Depends: It can be complicated to make new things possible. When a question is asked, buckle up. Your journey will likely start with "it depends"
- Progress, SIMPLE Perfection: Perfection is not a destination. An Elastic that moves is an Elastic that survives, thrives, and stands the test of time
- 01.02,/FORMAT: Our products are distributed by design. Our company is distributed by intention. Appreciate the view, culture, and language of others
- As YOU, Are: We all come in different shapes with different interests and skills. We all have an accent. Celebrate it. Just come as you are. No need to invest neurons trying to fit an arbitrary mold
- HUMBLE, Ambitious: Challenge yourself and the people around you to do better. Don’t be an asshole. Be humble. Be ambitious. At Elastic, we are both
- Speed, Scale, Relevance: Elastic is a search company. We produce relevant, fast results that operate at scale. This is our DNA. It’s what defines us, binds us, and makes us unique
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Shay Banon
(Co-Founder & CTO)Previously held the position of Technology Director at GigaSpaces Technologies.
Simon Willnauer
(Co-Founder)Previously spent 13 years at The Apache Software Foundation, holding various positions such as VP Apache Lucene and Lucene Core Commiter and PMC Member.
Uri Boness
(Co-Founder)Previously worked as a Software Architect and Head of Search at Orange11 for 7 years.
Share this job
View 9 more jobs at Elastic