Staff Product Manager, Signifyd
$175-205k
+ Stock options
Fraud protection & cybersecurity for eCommerce
Be an early applicant
Fraud protection & cybersecurity for eCommerce
501-1000 employees
Be an early applicant
$175-205k
+ Stock options
501-1000 employees
Company mission
To empower brands with the confidence for fearless eCommerce through an end-to-end security platform that helps clients to pre-emptively prevent fraud.
Role
Who you are
- 7+ years of product management experience, with a strong background in developing platforms or products in high-tech, e-commerce, or similar environments
- Proven ability to lead cross-functional teams and projects, demonstrating exceptional collaboration and leadership skills
- Deep understanding of risk management, fraud prevention, and e-commerce ecosystems
- Strong analytical skills and experience with data-driven decision making
- Excellent communication and presentation skills, capable of conveying complex ideas to diverse audiences
Desirable
- Experience with rule-based systems or decision engines
- Familiarity with AI and machine learning applications in risk assessment
- 3+ years of experience directly in the Risk space
What the job involves
- As a Staff Product Manager for our Risk Platform, you will spearhead the development of a cutting-edge platform aimed at detecting and mitigating risks in e-commerce transactions
- You will work with data science teams to enable both internal and external risk operations teams to identify risk, manage rules and thresholds effectively, ensuring a scalable and adaptable product that aligns with dynamic market needs
- We have an amalgamation of different tools and processes we have built with this purpose over the years, and we need now to build out a unified market ready whole product for the most efficient risk teams in the market
- Lead the vision, strategy, and roadmap for the Risk Platform, ensuring alignment with business objectives and customer needs
- Collaborate with Engineering, Data Science, Customer Success and Risk Intelligence teams to define and prioritize high-impact features that enhance platform capabilities
- Engage with key stakeholders to gather insights and feedback, translating complex needs into clear, actionable requirements and product specifications
- Oversee the end-to-end lifecycle of product features from ideation through launch, ensuring successful implementation and adoption
- Establish and monitor key performance indicators (KPIs) to measure platform effectiveness and drive continuous improvement
- Act as a product evangelist, represent Signifyd at internally and externally
Our take
The growth in eCommerce over the last 20 years has also caused a large rise in consumer fraud. To combat this, Signifyd provides an end-to-end platform for commerce protection.
Its solution targets issues such as money lost to chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious and manual transaction investigations. Its machine learning, data-driven approach helps businesses reduce false positives and wrongly declined orders, permitting them to make instant ship/don’t ship decisions and improve the experience for legitimate customers.
The company has raised significant funding in the past which has supported its development thus far. It has also secured impressive customers such as Samsung, Lenovo and Walmart.
Freddie
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$205m
SERIES E
May 2018
$100m
SERIES D
Total funding: $411m
Company benefits
- Growth Opportunities
- Equity
- Exciting Workplace
- 4-day Workweek
Company values
- Curious and Hungry - Stay a lifelong learner with a bias for action. It's always Day 1
- Tenacious - Be a pioneer and never give up. Creating something new is hard work
- Customer Compassion - Empathize with your customers and solve their problems. We exist to help them succeed
- Design for Scale - Build solutions to scale and last. We are here to stay
- Agile - Be aware, nimble and adapt quickly. Everything changes
- Roll up your Sleeves - Be helpful, humble, learn from everyone and have fun. No one succeeds alone
Company HQ
Downtown San Jose, San Jose, CA
Articles
Leadership
Rajesh Ramanand
(Co-Founder & CEO)They started their career at FedEx in Payments and Shipping Risk for 8 years prior to joining PayPal as Head of Risk. They left this position after 2 years in June 2011 to co-found Signifyd with Michael.
Michael Liberty
(Co-Founder & Board Member)Former CPO of the company. Before this, they were the Head of Digital Goods and Platform Risk at PayPal. They also served as the Director of Business Development and then COO of GWC Warranty.
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