Sales Support, BibliU
Learning enablement platform
Be an early applicant
Learning enablement platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To empower higher education institutions to streamline their textbook and courseware workflows to achieve greater student outcomes, affordability, and social mobility.
Role
Who you are
- Retail or customer service experience preferred but not required
- Ability to work quickly and accurately in a busy environment
- Team-oriented and dependable, with good attention to detail
What the job involves
- As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment.
- This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customer service, textbook handling, and shipping/receiving support
- This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service
- Engage customers on the sales floor with information, support, and a positive attitude
- Maintain clean, organized, and well-merchandised store displays
- Support customers in person, via phone and email
- Manage and fulfil customer orders
- Assist customers in locating and purchasing course materials
- Stock and merchandise textbooks to ensure easy access and visual appeal
- Support daily upkeep and organization to meet sales and service goals
- Receive and check in incoming merchandise and supplies
- Organize back-stock to ensure efficient restocking of the sales floor
- Prepare and process outgoing shipments, customer orders, and returns
- Hours: 40 hours per week
Our take
Educational institutions are becoming increasingly keen to use technical solutions to better their services, and BibliU is tapping into this trend. The company delivers access to e-textbooks and courseware for as low as $50 per student, per class - massively reducing the cost of access to essential educational resources.
Universities subscribe to BibliU for an annual fee, and their students can access course materials such as e-textbooks, monographs, and more. This means that educators have more freedom when planning lessons or lectures, knowing all their students will be able to get their hands on relevant resources. BibliU also shares the revenue from its institutional deals with academic publishers, with which it partners.
Funds secured by the company have been used to accelerate expansion across the UK and US, secure additional partnerships and investigate new product development. Despite the economic uncertainly that plagued EdTech in general throughout 2022, BibliU experienced massive growth that has seen over half the UK's higher education students receive access to its platform, and many US institutions replace legacy bookstores with a BibliU subscription.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2022
$1.8m
SERIES B
Jun 2022
$15m
SERIES B
Total funding: $45.1m
Company benefits
- 35 holiday days per year (in addition to public holidays)
- 12 scheduled company wellness Fridays off per year
- Your birthday off
- Flexible working hours - we're a remote team spread across the US, the EU and UK!
- Enhanced maternity & paternity allowance
- Work-from-home allowance to help you set up your dream WFH station
- Enhanced medical, dental & vision insurance (US)
Company HQ
Walthamstow, London, UK
Leadership
Dave Sherwood
(Co-Founder & CEO)Founding Member of the Edtech Founders Club, and Board Advisor at Purlos. Also founded Teach Learn Grow, and is a graduate of Oxford University.
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