Site Reliability Engineer, OpenTable
AI Platform
CA$110-130k
+ Annual Bonus + Equity Grant
2+ days a week in office
Online restaurant reservation service
Be an early applicant
Online restaurant reservation service
1001+ employees
Be an early applicant
CA$110-130k
+ Annual Bonus + Equity Grant
2+ days a week in office
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- 5+ years of hands-on Linux experience (e.g., Ubuntu, CentOS) with expertise in kernel tuning (sysctl), process management (cgroups/namespaces), system calls, and performance optimization
- 3+ years of experience using configuration management systems such as Puppet, Chef, Ansible, or SaltStack in production environments
- Proven experience building, operating, and troubleshooting bare-metal Kubernetes clusters from the ground up, including control plane, etcd, and CNI plugin management
- Proficiency with continuous system automation and scripting in languages such as Go, Python, Ruby, Perl, or Bash
- Demonstrated experience responding to live service disruptions, leading root-cause analysis, and operating messaging systems (e.g., Kafka or RabbitMQ) in production
Desirable
- Experience operating, scaling, and monitoring AI/ML or LLM-powered services and workloads in high-concurrency production environments
- Hands-on expertise with public cloud providers (AWS, GCE, or Azure) and containerized CI/CD pipelines (e.g., GitHub, Jenkins, CircleCI, Docker)
- Experience with distributed key-value stores (e.g., Consul, etcd, Zookeeper, Redis) and enterprise observability/alerting tools (e.g., Prometheus, Sensu)
- Familiarity with server virtualization infrastructure (e.g., Proxmox, VMware, Xen, OpenStack) and low-level networking concepts (IPtables/NFTables, routing, load balancing)
- Experience developing and maintaining OS-level software packaging (RPM/DEB) and participating in globally distributed software engineering teams
What the job involves
- As a Site Reliability Engineer II on the Serving Platforms team within Infrastructure Engineering, you will design, automate, and manage the core container stack and infrastructure powering our global business applications
- Operating in a high-scale, self-hosted environment, you will serve as a subject matter expert for Kubernetes, Linux systems, and cloud-native automation, directly driving the reliability, security, and efficiency of our platform
- In this role, you will collaborate with cross-functional engineering teams worldwide, lead greenfield infrastructure projects, resolve complex incidents, and build self-service capabilities that empower application developers across the organization
- Maintain, tune, and ensure high availability for the low-level Linux operating system and Kubernetes control plane across our self-hosted bare-metal infrastructure
- Architect, build, and maintain scalable container management, configuration management, and automation tools across global environments
- Investigate, resolve, and conduct root-cause analysis for complex infrastructure disruptions and performance bottlenecks at the system call level
- Participate in high-impact platform engineering projects and collaborate with globally distributed engineering teams to drive infrastructure standardization
- Participate in the team's on-call rotation to support critical production systems and ensure operational resilience
- Develop and maintain self-service tools, automation pipelines, and robust infrastructure monitoring to eliminate manual operational overhead
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
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