Senior Product Designer, Ramp

• Minimum 5 years of tech/startup or digital product agency experience, or equivalent
• Demonstrated experience with end-to-end (hybrid UX and UI) product design
• Experience working with developers and PMs building and shipping applications or software
• Extraordinary visual design skills and strong understanding of UX principles
• Background in visual/interaction design, UX/UI, branding & identity, and typography
• Experience with low and high-fidelity prototyping
• Excellent communication and collaboration skills

Desirable

• We are seeking a Senior Product Designer to join our Growth team with a dual focus: building a unified sales platform and supporting our broader internal operations tools
• This role spans two key initiatives that will transform how Ramp's teams operate internally
• Sales Platform Focus: You'll lead design for a cohesive ecosystem that consolidates existing sales tools (Toki, CDP, Kayo) to streamline both pre-sales and post-sales functions
• This platform will create shared, reusable functionality like recommendations and alerting systems that benefit multiple teams
• As the design lead for the sales platform, you'll create elegant and efficient experiences for Account Managers, SDRs, AEs, and CSRs
• Working across multiple teams, you'll need strong system-thinking abilities to connect disparate workflows into a unified, intuitive platform
• Your work will directly impact Ramp's sales effectiveness by enhancing productivity across the entire sales funnel
• We're initially focusing on solutions for Sales Development (Toki) and Account Management/Customer Success (Kayo) teams, with plans to expand to support Account Executives, Channel Partner Managers, and marketing teams
• Internal Operations Focus: Beyond sales tools, you'll support our internal operations team through an emerging design effort
• This requires deep involvement in early discovery to understand how design can best support teams across CX, Risk, Growth, Post-Sales, and beyond
• You'll conduct thorough internal research and need-finding across various teams to determine how we can transform our current ecosystem of over 1,000 applications into a manageable number of tools that operators love to use
• Lead design and user experience for significant parts of our internal products; contribute to the design process from prioritization through launch
• Work directly with Principal Designers, Product, and Engineering leads to transforming company strategy into prioritized initiatives in the roadmap and identifying the right problems to solve
• Be comfortable with breaking down ambiguous problems, ruthlessly prioritizing the highest impact work, and aligning a cross-functional team around it
• Sweat the details, strive for simplicity, and tie together interconnected projects to make complex tasks approachable
• Be opinionated and leverage a direct line to our customers to get insights. Explore solutions, create prototypes, and dive into user feedback/data to identify points of friction and opportunities for improvement for every initiative
• Advocate for our users by continuously iterating on and evolving our core products and experiences. Identify areas of improvement and deliver value to customers every day
• Collaborate with the rest of the design team to evolve our long-term product vision, design systems, brand guidelines, and internal design collaboration process
• Participate in day-to-day team rituals like design crit, story creation, weekly stand-ups, etc
• Help us hire more amazing people to grow the design team and bring diverse perspectives to our design process
• Contribute to developing our design internship program, where you will mentor the next generation of product designers