AI Engineer, Poggio Labs
+ Equity according to leveling assessment, calibrated to Tier-1 U.S. market data
More information about location
Customer data application developers
Open for applications
Customer data application developers
1-20 employees
Open for applications
+ Equity according to leveling assessment, calibrated to Tier-1 U.S. market data
More information about location
1-20 employees
Company mission
To pioneer a new style of application architecture in service of transforming the relationships between businesses and their customers.
Role
Who you are
- Analytical thinking, creative problem solving, product orientation, and strong collaboration
- Track record of partnering successfully with cross-functional stakeholders
- Expert level proficiency using multiple programming languages
- Relevant mathematical foundations (probability, stats, modeling, optimization, logic, discrete math)
- Knowledge and experience using unsupervised, supervised, in-context, and reinforcement learning techniques
- Experience implementing LLM observability and system performance evaluations
- Experience building and optimizing information retrieval systems
- Nuanced understanding of the capabilities and limitations of large language models
- Knowledge of data processing, retention, and privacy policies
What the job involves
- Large language models enable many of Poggio's core product features, therefore AI engineering is tightly coupled with ongoing product initiatives
- We are looking for an experienced and ambitious software engineer to help us extend and scale the foundations of our AI system in order to power new user capabilities and provide the best possible AI user experience for our customers
- Exhibit a strong desire to win as a team
- Be extremely curious, open-minded, and action oriented
- Collaborate with engineers and designers on delivering AI capabilities up and down the stack in service of our product and users
- Systematically work to improve AI system performance metrics, and help design new metrics aligned with our product initiatives
- Explore, champion, and apply emerging techniques from AI systems research
- Wear a lot of hats — expect to touch everything: infra, data pipelines, multi-modal indexing, retrieval, agents, tools, observability, evaluations, and more
Application process
- We do 5 interviews, then pay you to do a work trial which is close to what you may do for your day-to-day work
- Application (You are here): Our talent team will review your application to see how your skills and experience align with our needs
- Recruiter Meeting (30 min video call): Our goal is to explore your motivations to join our team, learn why you’d be a great fit, and answer questions about us
- Manager Meeting (45 min video call): You'll meet the hiring manager who will evaluate skills needed to be successful in your role
- Technical Interview (60 min video call): You'll meet someone from the engineering team who will evaluate your technical skills. This is a live coding interview
- Designer 1:1 (45 min video call): You will meet our designer who will get to know about your past experience working in cross functional product development teams
- System Design Interview (60 min video call): You'll meet someone from the engineering team who will evaluate your system design skills
- Paid Work Trial (All day): You will spend a day (remotely or in-person depending on location) working on a task related to your role, meeting the team, and seeing what a realistic day is like working at Poggio
Our take
Salesforce has long been the leading light in Customer Relationship Management (CRM) software; but the market is getting cluttered. The incumbent has invested, astutely, into capitalizing on its deep penetration by packing out additional features; but major rivals like Oracle Sales right down to a flurry of smaller startups like Optimove are looking to siphon off some of its market share. Poggio Labs is one of them.
The company is in its early stages still, and keeping details on its CRM software very much under wraps. It has, however, dropped one hint: the suggestion that its software will help “power intelligent relationships”. Intelligent software, software that employs AI and ML to automate areas like analysis and big data management, is widely touted to be the future of CRMs. It means salespeople can access more accurate insights, and chase more promising leads.
Whether this will serve as the core of Poggio Labs remains to be seen - and with Salesforce already working with intelligent systems, Poggio Labs will have a tough fight either way in wrestling away some of its market share.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Company benefits
- Salaries benchmarked in top 25%
- Equity in Poggio Labs' future success
- 100% health, dental, ortho and vision insurance & FSA
- 100% paid parental leave
- 100% match 401k retirement plan via Guideline
- $1200 life Enrichment Allowance
- $7000 office & equipment stipend
- Work where and when you want
- Flexible vacations and paid holiday time
- Company sponsored co-worker meetups & off-sites
- No-red-tape expense account
- Focus on diversity, equity, and inclusion
Company values
- Curiosity
- Confidence
- Empowerment
- Commitment
- Humanity
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Matt Slotnick
(CEO)Originally an Investment Banking Analyst at Shea & Company, who then moved into a Senior Associate role at Norwest Venture Partners. Subsequently spent time working on platform and middleware products for Google Cloud.
Connor Doyle
(CTO)Previously a Software Engineer at Gensler, who then worked on distributed systems at Mesosphere, Inc. After spending time as a Software Architect at Intel Corporation, left to co-found UX research platform CustomerDB.
Salary benchmarks
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