Senior Payment Manager, Back Market

• You have graduated from a Licence and/or Master's degree
• You have 6-8 years of experience
• You have proven experience in a cross-functional role and in-depth knowledge regarding payment processing
• You have excellent communication & analytical skills (SQL, BigQuery, Tableau, etc)
• You have a strong sense of confidentiality and integrity
• You speak English fluently. French is a plus

• We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new
• In order to support its accelerated growth, Back Market is looking for a Senior Payment Manager to join its fast-paced and dynamic Financial team in Paris
• As Senior Payment Manager, you will spearhead the strategic oversight of payment operations related to our marketplace activity ("pay-in payments"), consumer payment experience, and payment methods within our marketplace
• This pivotal role demands a seasoned professional with a comprehensive understanding of payment ecosystems related to marketplaces, orchestration strategies, and cost optimization
• Reporting to our Global Payment Senior Lead Manager, you will collaborate cross-functionally to ensure the financial integrity and security of our marketplace
• Refine the multi-payment service provider (PSP) strategy across all Back Market regions to optimize performance
• Strengthen our orchestration strategy to maximize the utilization of our payment infrastructure and elevate operational efficiency
• Collaborate closely with product and technology payment teams to synchronize actions and devise comprehensive orchestration roadmaps for future advancements
• Lead the development and implementation of a robust cost monitoring program aimed at enhancing cost awareness and visibility within the organization
• Utilize the diverse multi-payment service provider (PSP) infrastructure and an array of pricing models to optimize and refine the cost analysis process
• Collaborate with relevant stakeholders to establish comprehensive strategies that effectively monitor and manage costs, ensuring alignment with organizational goals
• Generate actionable insights through in-depth analysis, enabling informed decision-making and cost-saving opportunities across the business
• Continuously evaluate and refine the cost monitoring program to adapt to evolving industry standards and business requirements, ensuring its efficiency and relevance
• Analyze large datasets to identify trends, opportunities, and risks in payment operations. Utilize advanced analytical tools such as BigQuery to extract and interpret data, supporting strategic decisions
• Develop and maintain dashboards and reports to monitor key payment metrics and provide actionable insights to stakeholders
• Work with cross-functional teams to enhance data-driven decision-making and continuously improve analytical capabilities
• Oversee all aspects of our payment partner relationships, serving as the primary liaison and ambassador for Back Market globally ensuring strong and enduring partnerships
• Align and synchronize actions with payment partners, coordinating short and medium-term strategies to achieve mutual objectives and drive collaborative success and growth
• Champion a proactive approach to relationship management, employing effective communication and negotiating contracts, capitalizing on synergies, and optimizing partnerships for sustained organizational growth

• An attractive salary that comes with equity options, health insurance, paid maternity and parental leave, 401K, commuter benefits, mental health support, and more,
• Flexible working hours and hybrid models that let you choose which days you to work in the office and at home (because work-life balance is an individual right)
• Professional development programs, internal mobility, and the opportunity to make your career what you want it to become

At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.