Senior Manager of GTM Field Operations, Gong
Corporate Revenue Unit
$143-200k
2+ days a week in office
AI OS for revenue teams
Be an early applicant
AI OS for revenue teams
1001+ employees
Be an early applicant
$143-200k
2+ days a week in office
1001+ employees
Company mission
To empower companies to unlock their full revenue potential.
Role
Who you are
- The ideal candidate combines strong operational rigor with a bias for action, ensuring immediate execution while building long-term scalable solutions
- 7+ years of Sales/Business Operations or GTM Strategy experience, with a strong understanding of SaaS business models
- Proven success building territory models, forecasting processes, and headcount/capacity plans
- Demonstrated ability to leverage AI and emerging technologies to optimize revenue processes, accelerate sales cycles, and reduce the path to revenue
- Strong analytical skills with proven ability to extract insights from data (SQL knowledge a plus)
- Skilled in navigating complex tech stacks including CRM, account planning, account scoring, data enrichment, and productivity tools
- Strong organizational and project management skills; able to execute multiple priorities with urgency
- High degree of ownership — not just identifying opportunities, but turning insights into measurable results
What the job involves
- The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams
- At Gong, you will join a company built on innovative products, ambitious goals, and passionate people
- You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other
- We are hiring a Head of Operations to support our Corporate Revenue Unit, which drives growth across the SMB and MM segments at Gong
- This role will partner with Commercial and Mid-Market, sales leadership to deliver scalable processes, accurate forecasting, and data-driven insights that accelerate growth
- The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform
- Serve as a trusted advisor to CRU leadership, driving growth through process optimization, financial rigor, and actionable insights
- Lead and maintain the business operating rhythm (weekly/monthly forecast & pipeline reviews, demand gen reviews, account reviews, KPI & headcount tracking, QBR/MRR)
- Partner with Sales, CS, Operations, and Finance leadership to develop territory methodologies, headcount models, and capacity planning for Commercial and Mid-Market teams
- Champion effective adoption and innovation in Gong, including enforcing usage hygiene and identifying new use cases
- Collaborate with Analytics and BI teams to design reporting and dashboards that drive visibility into performance, productivity, and pipeline health
- Build strong cross-functional partnerships across Marketing, Enablement, Customer Success, and Product to align operational strategy with GTM goals
- Apply a bias for action to quickly resolve process bottlenecks, while building scalable, repeatable solutions for the long term
- Maintain documentation and enforce compliance around policies, sales processes, and engagement rules
Our take
In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.
Gong's innovative solution goes beyond simply recording customer interactions, it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.
With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$250m
SERIES E
Aug 2020
$200m
SERIES D
Total funding: $586m
Company benefits
- Mental health support resources
- Flexible wellness fund
- Work from home stipend
- Generous vacation days
- Quarterly recharge company shutdowns
- Parental leave
- Employee equity
- Retirement savings
- Commuter & parking benefits
- Training & development programs
- Employee resource groups
- Mentorship opportunities
Company HQ
The East Cut, San Francisco, CA
Leadership
Amit Bendov
(Co-Founder & CEO)Prior to co-founding Gong in 2015, Amit spent nearly 3 years as the CEO of SiSense and 5 years as CMO at Panaya.
Eilon Reshef
(Co-FOunder & CPO)Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).
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