People Operations Leader, Merge
$170-200k
+ All employees receive an equity compensation package
5 days a week in office
Customer-facing integrations & agent tools
Be an early applicant
Customer-facing integrations & agent tools
101-200 employees
Be an early applicant
$170-200k
+ All employees receive an equity compensation package
5 days a week in office
101-200 employees
Company mission
To make secure data access easy.
Role
Who you are
- 6+ years of experience as a People Operations Generalist
- Experience setting People Operations strategy and building scalable people infrastructure and programs
- Experience leading and developing People and/or Office Ops teams, with clear ownership and strong execution
- Deep ownership across the employee lifecycle, from onboarding to offboarding and ongoing people programs
- Strong operational instincts and attention to detail, particularly around onboarding, documentation, and process rigor
- Ability to partner with managers as a trusted people advisor
- Strong judgment around employee records, confidentiality, and compliance hygiene
- Exposure to office or workplace experience, either through direct ownership or close partnership, with an eye toward improving the employee day‑to‑day
What the job involves
- Merge is looking for a strategic, hands‑on People Operations leader who knows how to build on a strong foundation and is comfortable rolling up your sleeves. You bring strong judgment, high ownership, and a bias toward action. You’re comfortable operating in ambiguity, and you’re great at turning it into clear programs, processes, and expectations for others
- You’ve helped build and scale People Ops before, and you care deeply about doing it well. You know how to build, manage, and develop a People Ops team, and you take pride in high‑quality execution.
- You care about employee experience and culture, but you’re also great at iterating on programs. You believe great People Ops shows up in the details, the systems, and the day‑to‑day in-office moments that make work actually work
- Work with the VP to set and own the People Operations strategy, ensuring strong foundations today and systems that scale with the business
- Own end‑to‑end employee lifecycle programs, from onboarding through ongoing people programs and offboarding, with a focus on clarity, consistency, and experience
- Build, manage, and develop the People Ops team, setting clear ownership, goals, and operating cadences to drive high‑quality execution
- Own onboarding execution and facilitation, ensuring a thoughtful, standardized experience from pre‑boarding through the first 90 days
- Partner closely with managers as a trusted people partner, supporting strong people management, team health, and accountability
- Design and continuously improve core People Ops programs and systems, including performance and compensation cycles, core workflows, and tooling
- Partner on office and workplace experience, working with Office Operations to ensure offices, rituals, and employee‑facing processes reinforce culture and connection
Our take
To help B2B companies navigate the increasing number of APIs needed to integrate SaaS product, Merge supplies a unified API. This provides access to dozens of payroll, recruiting, accounting, and HR platforms using a single integration layer. This way, businesses can work with a large number of APIs without compromising on efficiency.
Merge was founded in 2020 and has already built a large client base for itself, including Deed, AngelList, Ramp and Reachdesk. It has also expanded into new areas, providing support for CRM tools, ticketing systems and project management functions. With an impressively escalating annual revenue, and considerable funding at its back, the company continues to build out its product into new verticals.
Steph
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2022
$55m
SERIES B
Nov 2021
$15m
SERIES A
Total funding: $74.5m
Company benefits
- Healthcare
- Unlimited PTO
- Parental Leave
- 401k
Company HQ
SoMa, San Francisco, CA
Leadership
Shensi Ding
(Co-Founder)Studied Computer Science at Columbia before joining Credit Suisse as an Investment Banking Analyst. Previously Chief of Staff at Expanse.
Gil Feig
(Co-Founder)A Columbia graduate who has worked for LinkedIn and Wealthfront as a Software Engineer. Previously Head of Engineering at Canvas.
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