Junior Key Account Manager Internship, Papernest
Spanish Market
Subscription and utility bill management platform
Job no longer available
Subscription and utility bill management platform
501-1000 employees
Job no longer available
501-1000 employees
Company mission
Papernest's mission is to make contract and utility management simple for everyone.
Role
Who you are
- Passionate about customer relationships, you will learn how to build relationships with your customers and teams easily
- You are creative, analytical and have the ability to give simple answers to complex problems
- You are organized, able to manage several tasks and prioritize your actions
- You have already used CRM tools ( Hubspot / Salesforce or others) and have a good knowledge of customer management tools
- Do you have full-time availability?
Desirable
- + If you also speak French
What the job involves
- Help educate, develop and closely monitor your portfolio of partners
- Learn to listen to the voice of the customer: Track customer feedback and participate in creating features that meet their needs
- Avoid and minimize dissolution of partnerships by implementing automatic retention strategies
- Work with the Marketing, Product and Operations teams to improve our processes
- Being part of "side projects" to develop other transversal skills
Application process
- A first call with a KAM team member
- A second call with Role Play with a Team Manager
- A third and last call with the aim of getting to know you better and giving you the opportunity to show that you want this position
Our take
Papernest helps customers manage their utility bills and subscriptions via its online platform. It predominantly focuses on streamlining the administration involved in moving house, like changing or cancelling water bills and gym registrations, with an additional service that works like a more conventional price comparison site for utilities like internet and gas. It is providing a much-needed service in what's proven to be an interestingly narrow and non-competitive niche.
The company so far has been partnering with real estate agency referrals to bring new customers on board. So the boom in people changing homes over the last few years is likely to have played strongly in Papernest’s favour. It has leveraged a strategic partnership with open banking firm Tink, using the company’s broader European coverage to springboard into more geographies.
Papernest seems something of a rare find: a solution that neatly resolves a large and material problem, that’s proven hugely popular, and yet that hasn’t inspired a flurry of would-be competitors. With the housing market still relatively hot, and mid-term moves inspired by the growing digital-nomad lifestyle still on the rise, Papernest seem to be in a rosy position. If it gets too rosy though, it may have to watch its back.
Steph
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (1 round)
Oct 2017
$11.6m
SERIES A
Total funding: $11.6m
Company benefits
- Incredible offices in Barcelona, in the heart of 22@ (1500 m2 of furnished terraces, showers, spaces dedicated to catering and rest, Zen garden, games area, etc.) 5 minutes from Poblenou beach! 🏖️
- Remote working possible 1 day per week (including Monday and Friday)
- Unlimited free coffee and tea!
- Self-service snacks and other delicacies
- Choose between Mac and PC, we take care of the rest 💻
- Paperparty every month to decompress 🎉
- Breakfast offered every Thursday 😋💪
- Great professional challenges
- Brilliant colleagues among whom to grow
- Ambitious development prospects / internal mobility
- Career support programs
- An great international atmosphere
- Regular team training
- Regular events and team building
Company HQ
Pont-de-Flandre, Paris, France
Leadership
PhiIippe de Ia Chevasnerie
(Co-Founder & CEO)Previously an Associate at McKinsey & Company, alongside teaching case-cracking analysis at HEC Paris.
Benoît Fabre
(Co-Founder & Managing Director)Previously co-founded Visit1Museum, before moving on to consult with Advancy.
Salary benchmarks
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