Product Manager, Toast
Fintech Payments
2+ days a week in office
Point of sale and management system for restaurants
Open for applications
Point of sale and management system for restaurants
1001+ employees
Open for applications
2+ days a week in office
1001+ employees
Company mission
Toast's mission is to enrich the food experience for all.
Role
Who you are
- You must have a minimum of 3–5+ years of product management experience, ideally in fintech, data, or reporting-heavy environments
- Experience shipping high-quality customer-facing products with cross-functional teams
- Strong technical fluency—you’re comfortable with SQL, data flows, schemas, and working with Data/Analytics teams
- Excellent communication skills and ability to drive alignment across complex stakeholder landscapes
- Ability to work independently and take ownership of outcomes in ambiguous or fast-paced settings
- Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team
Desirable
- Prior experience working on reporting, fintech, payments, or reconciliation products
- Familiarity with BI tools like Hex, Looker, Tableau, dbt, or similar
- Understanding of US payments infrastructure
- Experience collaborating across time zones or distributed teams
What the job involves
- You’ll be joining the Fintech Payments Product team, which is responsible for the platform that powers financial transparency, trust, and velocity for our customers
- This role will report to the Director of Pricing & Funds Management in our Dublin office, and will collaborate closely with Engineering and Design to shape the reporting experiences and underlying data models that support new financial products
- With new capabilities across Payments, Fee Models and Financial Services being launched, this PM will be critical in ensuring our reports evolve to meet merchant and internal needs
- Partner with Data Engineering and Analytics to define and maintain reliable, well-structured data models that power financial reports and enable scalable platform insights
- Ensure data quality and integrity, supporting consistent definitions, timely availability, and accessibility across multiple use cases—from customer-facing reports to internal systems like Salesforce
- Champion data as a strategic asset by enabling future AI, automation, and self-service tooling—ensuring foundational financial data is modeled with integrity, equity, and reusability in mind
- Own and evolve Toast’s customer-facing financial reports—ensuring they are intuitive, accurate, and aligned with the diverse needs of restaurant operators across sizes and segments
- Collaborate with Engineering and Design to deliver high-quality reporting experiences, rooted in usability best practices and driven by feedback from customers and internal teams
- Prioritize reporting enhancements that improve transparency and trust, and align with the broader Payments roadmap—surfacing the right insights at the right time
Our take
Running a restaurant means managing a stressful set of elements, all needing to work together seamlessly to create a good experience for diners. Toast helps to streamline processes, and puts an end to piles of paperwork, by providing a platform whereby tableside ordering, menu modifications, labour management, payroll, and more are all housed in one system that can run from a tablet.
Toast offers restaurant-grade hardware and cloud-based customisable payment solutions to serve clients from startup through to growth phase, as well as a service for established restaurants. By combining all the digital services a restaurant might need, the platform can act as the one and comprehensive solution for restaurants of any size, avoiding restaurateurs having to invest in a range of technologies.
Toast has over 70,000 restaurants on its books, from food trucks to national brands, and its mobile ordering and payment solutions have made it a recognized brand for consumers. The company's IPO in 2021 saw it valued at over $30 billion and since then, it has added more features to its product suite including wholesale and catering order tools. Toast then, has proven its place as an indispensable player in the restaurant space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2020
$400m
SERIES F
Apr 2019
$250m
SERIES E
Total funding: $899m
Company benefits
- Peer and company recognition programs
- Unlimited Vacation
- Sabbatical opportunity after five years
- Professional Development Reimbursement Program
- Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
- Various peer and company recognition programs
- 401(k) and matching
- Medical, Dental, & Vision Coverage
- Mental Health Benefits
- Subsidized backup childcare
Company HQ
Fenway–Kenmore, Boston, MA
Leadership
Steve Fredette
(President)They studied at MIT before co-founding Klick Mobile in 2009 and spending almost 7 years at Endeca. They left their Management role in June 2012 having co-founded Toast in May.
Aman Narang
(CEO)Having studied Computer Science at MIT, they worked at Endeca for 5 years. They moved from working as Product Manager to work full-time as President of Toast in 2013, having co-founded it the previous year.
Jonathan Grimm
(CTO)They also studied Computer Science at MIT before working as an Engineer for Endeca for over 4 years. They worked at Oracle for 5 months prior to co-founding Toast in May 2012.
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