Senior Product Designer, Netomi

• Overall 6+ years of relevant experience working as a UX designer, and 5+ years in B2B SaaS products/platforms, complex enterprise platforms
• Proficient in interaction design, user testing, and user research techniques – using research and data to drive high-value product decisions
• With a strong attention to detail, you are data driven and use quantitative as well as qualitative data sources to inform your design decisions
• Ability to collaborate and communicate effectively with product managers and engineers
• Clear communication skills and an ability to tell compelling stories and articulate the rationale behind your design decisions
• Strong sketching skills and can move seamlessly from low-fidelity whiteboard scribbles and paper sketches to high-fidelity mockups and prototypes
• Intimately familiar with the latest user-centered design trends and methodologies, setting up and working with design systems
• An expert with Figma and/or Sketch and Sketch-related tools (Abstract, Zeplin, InVision), Photoshop, Illustrator, and various other tools
• Planning and integrating concepts into a broad range of visual planning/ presentational/ business tools – Miro, Microsoft Office, Google Workspace, etc
• Experience with UX project planning tools such as Jira, Trello, Monday
• Working knowledge of HTML, CSS, Javascript, JQuery and other front-end markup languages
• A diverse digital portfolio that shows just how good you are with interaction design, user experience, typography, colors, layouts and images
• Design Degree (Visual communication, Graphic Design, Interaction Design or Human Computer Interaction or Anthropology) or equivalent experience/strong portfolio

Desirable

• You’ll be responsible for creating and conducting user research, interviews and surveys, and translating them into sitemaps, wireframes and prototypes that will be used by our Engineering team to build a world class product
• You will make an impact on the overall design and functionality of the Netomi platform and iterate upon it to ensure a great user experience
• You will work closely with Product, Engineering and Customer Sucess teams to help build a leading-edge experience for our customers
• Facilitate product design by researching, conceiving, wire-framing, sketching, prototyping, and mocking up user experiences for our platform
• Make strategic design and user-experience decisions related to existing and new functions and features based on hands-on user research, or by designing options for an A/B test
• Work closely with product managers to understand requirements and develop high-level and detailed storyboards, mockups and prototypes, to effectively communicate interaction, design, product and user goals
• Translate concepts into wireframes and high-quality design deliverables to be used by the engineering team to build products
• Work closely with developers to address design implementation challenges
• Identify design problems and devise elegant solutions with a user-centered design approach
• Rapidly test and iterate your designs
• Collaborate with other team members and stakeholders
• Take smart risks and champion new ideas that lead to intuitive user experiences
• Act as a UX mentor and guide to our current and future UX designers
• Document findings, improvements and processes, as needed