Workplace Experience Manager, Gecko Robotics

• 3+ years of experience in an advanced workplace experience, administrative or hospitality role, ideally with experience supporting a high growth company with offices remotely as well as in-person
• You have strong organizational and time management skills, with superb attention to detail
• You take pride in providing a best-in-class employee experience in the office you oversee
• You’re able to handle confidential information with discretion
• You have excellent interpersonal, communication (written and verbal), and collaboration skills
• You’re comfortable working in a fast-paced environment on multiple projects; you’re an independent worker who can operate in ambiguity and drive to outcomes with minimal oversight
• You have strong technical skills, including MS Office/G-Suite, Slack and Jira. You’re excited by working at a rapidly growing tech company, and pick up new systems and processes quickly
• You’re high ownership and low ego, approaching everything with a “no task too small” mindset and strong outcome orientation
• You love solving complex, ambiguous, cross-functional problems in a people-centric way
• Willingness to travel to the Boston office on a monthly basis and other sites as needed

Desirable

• We’re looking for a hands-on Workplace Experience Manager who will play a key role in making Gecko’s “habitat” come to life by creating a welcoming and inviting environment while executing on long term Workplace initiatives
• The Workplace Experience Manager will be the primary point of contact for the New York and Boston office, partnering with the rest of the Workplace Operations team to define and create a first-class experience for Gecko employees and visitors
• You will accomplish this by getting buy-in from key stakeholders, evaluating needs around the office, problem-solving to meet those needs, owning site-based event management and executing on administrative responsibilities in a high-quality way
• The ideal candidate will be someone who can build strong rapport and trust, develop and scale processes, and can be agile in adjusting quickly to various projects
• This person is energized by a "no task too small" mentality, and will be a key change-maker within operations at Gecko
• Take pride in the ownership of day-to-day office operations, site-based employee communications and strategic Workplace initiatives for the NY and Boston offices. Streamline daily operations by enhancing and creating new processes where applicable
• Manage local operations including occupancy and neighborhood planning; pantry and meal programs; office supply standards and inventory; facility reviews and maintenance. Create new processes where applicable in efforts to streamline daily operations
• Take a creative approach to planning and executing site-based events for the year that perfectly blend together the local office identity, key holidays and current events
• Engage key stakeholders for insights and possible approval on key decisions affecting the local site
• Collaborate with Workplace team members at other sites to find new and creative ways to provide a secure, clean and enjoyable office environment for employees and visitors
• Maintain and manage office infrastructure and technology by partnering with IT and Facilities teams to ensure systems and equipment are operational and secure
• Partner with various teams on special events and projects ensuring milestones are reached within the desired scope, budget, and timeline
• Manage relationships with vendors and building management to ensure seamless operations
• Actively manage the local site budget by tracking supply, meal and event expenses and submitting invoices for approval
• Own shipping for the site in alignment with Standard Operating Procedures
• Ensure security by ensuring Safe & Secure Workplace policies are being followed, managing employee badge requests, and issuing visitor badges
• Prioritize executive requests as needed