Analytics Lead, Affirm
Strategic Insights, Forecasting
$124.9-208.2k
Offer amounts within the range are based on a number of factors including but not limited to job-related skills, experience, and relevant education or training.
POS installment loans
Job no longer available
POS installment loans
1001+ employees
Job no longer available
$124.9-208.2k
Offer amounts within the range are based on a number of factors including but not limited to job-related skills, experience, and relevant education or training.
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- Passion and drive to make better decisions using data and disrupt the lending and financial industry for the better
- 5+ years of experience in an analytically-driven role (analytics, finance) focused around forecasting and planning
- Bachelors or masters in industrial engineering or operations research or statistics or other relevant quantitative field
- Working knowledge of developing linear programming models to solve real world problems in operations, supply chain, logistics or scheduling
- Strong working knowledge of SQL and experience in Python or R
- Nice to have some experience with scikit learn or equivalent libraries in Python
- Strong interpersonal skills and ability to work in a team environment, cross-functionally, and with external parties
- Ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment
- A passion for finding insights in data and driving change based on those insights
- Ability to communicate findings and recommendations clearly to both technical and non-technical audiences
- Enough laziness to find a faster way to do your least favorite tasks
- Humility and team player - you go out of your way to help teammates
What the job involves
- The Operations Strategy & Analytics team is responsible for leveraging data driven insights to drive overall servicing strategy across contact channels, customer segmentation, product roadmaps, and technology investments
- Execute planning and forecasting initiatives for Customer Operations teams (in-house & outsourced)
- Develop and maintain advanced forecasting models for key business metrics informing utilization of labor and staffing levels across in-house and outsourced teams using current trends and historical data
- Partner with Workforce Management, Customer operations, Vendor Management, Finance, and Product Operations to ingest company wide implications for new product and merchant launches and marketing initiatives and translate that data into ops models
- Manage staffing models by work group and provide management with direction for overflow strategies, outsourcing, and reallocation of labor
- Drive productivity efficiencies through data insights
- Establish and utilize best methods (statistical models, processes and software tools) in creating staffing and volume forecasts
- Present planning recommendations to leadership, drive timely decisions, and ensure clear and concise communication to all XFN stakeholders
- Co-lead forecast and resource planning meetings with FP&A, Product and Merchant Success managers, reviewing recommended staffing forecasts and goals; Prepare, report, and communicate forecast measurements to management by defending recommendations with sound models and logic
- Use linear programming techniques to create optimal headcount plan meeting the demand at least possible cost
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Boasting over 21M consumers and 337,000+ merchants, the company offers flexible payback options, ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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