Director of Sales Operations, Tricentis
AMS
+ Success-oriented bonus
More information about location
Software testing platform
Be an early applicant
Software testing platform
1001+ employees
Be an early applicant
+ Success-oriented bonus
More information about location
1001+ employees
Company mission
To develop a comprehensive set of software testing tools to deliver end-to-end testing for DevOps and agile environments.
Role
Who you are
- 7+ years of experience in Sales Ops, Revenue Ops, Consulting, Chief of Staff, Strategy & Operations, or a similar role in a fast-moving, metrics-driven environment
- 2+ years of people management
- Demonstrable experience navigating ambiguity
- Experience owning or supporting forecasting, pipeline inspection, performance management, or operating rhythms in a GTM or revenue organization
- Strong comfort with data analysis and financial modeling, including Excel-based analysis and structured problem solving
- Hands-on experience with Salesforce, Clari, and BI tools (PowerBI or Tableau preferred), or the ability to quickly get fluent
- Proven ability to work cross-functionally with executives and various teams including Finance, Data, and Systems teams, translating business needs into practical solutions
- Excellent written and verbal communication skills, especially in executive-level problem framing and recommendations
What the job involves
- We're seeking to hire a Director for Sales Operations to partner with Americas Sales Leadership, working shoulder-to-shoulder with Sales Leadership and Organizational Execs to turn growth ambition into execution and results
- You’ll own how the business runs day to day—driving the sales operating cadence, sharpening forecasts, inspecting pipeline and deals, and helping leaders make faster, better decisions
- You’ll focus on aiding with the advancement of our growth—through inspection, accountability, smarter processes, and use of tools like Salesforce, Clari, and PowerBI
- You’ll lead a small, high-impact Sales Operations team with a strong operator mindset, partnering closely with Finance, Data, and Systems to deliver practical solutions that increase predictability, reduce friction, and help the business continue to scale
- Serve as a senior operating partner to Americas Sales Leadership, working side-by-side with Regional VPs to diagnose problems, frame tradeoffs, and drive decisions that improve execution, predictability, and results
- Design and run the Americas sales operating cadence, including forecasting, pipeline inspection, deal reviews, performance readouts, and QBRs—ensuring leaders focus on what matters most, not just what’s easiest to measure
- Translate strategy into action, helping GTM and Sales leaders move from “what we should do” to “what we are doing this quarter” with clear ownership and follow-through
- Drive decision-making under uncertainty, synthesizing imperfect data, surfacing risks early, and recommending a clear path forward rather than waiting for full precision
- Identify the biggest constraints to growth and productivity, then pragmatically solve them—whether through process changes, better inspection, improved tooling, or clearer accountability
- Lead and develop a small, high-impact Sales Operations team, modeling an operator mindset: ownership, bias to action, analytical rigor, and continuous improvement
- Partner closely with Finance, Business Applications, and Data teams, translating business questions into scalable solutions without overcomplicating the answer
- Leverage tools like Clari, Salesforce, and PowerBI as enablers—not ends in themselves—to surface risk, improve forecast accuracy, and reduce friction for sales leaders and sellers
Our take
In a traditional software development cycle, developers would take months to create and deliver a product. Testing involved writing scripts to test all parts of the program, and when the software changed, the scripts often broke, requiring extensive, time-consuming manual fixing.
Tricentis has modernised this process, bringing software testing into line with today’s agile development environment, where programs are being updated more quickly and require faster testing. Tricentis' automated 'Continuous Testing' platform offers enterprises a streamlined way to ensure their software continues to perform as necessary in a fast-moving market.
Tricentis' solution is up to 10 times faster than manual testing and with a far lower error rate, leading to cost savings of up to 40%. This has built the company a solid customer base of over 2,000 companies, including major banks, insurance companies and telcos. Software testing and QA are estimated to be a $34 billion market, so Tricentis has the potential to become a major asset to any company engaged in software development. A staggering $1.33 billion investment from GTCR was awarded in 2024 and will no doubt aid Tricentis's growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2024
$1.3bn
GROWTH EQUITY VC
Jan 2017
$175.6m
SERIES B
Total funding: $1.5bn
Company benefits
- Pension plan, Private health insurance and Group Life Insurance
- Enhance statutory Maternity and Paternity Pay
- A number of leave offerings: volunteer days, vacation days, public holidays, and flex/floating leave days
Company HQ
East Oak Hill, Austin, TX
Leadership
Lee McClendon
(CTO)Previously worked as the Senior Vice President of R&D at SolarWinds and WP Engine and was Technical Lead Developer at NetIQ.
Dave Hafner
(CFO)Was GVP of Finance at SolarWinds, CFO at Calabrio and VP of Financial Planning and Analysis at Workfront.
Kevin Thompson
(CEO)Previously CEO of SolarWinds, SVP and CFO at SAS and Red Hat.
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