Senior Technical Writer, Glean
$140-200k
More information about location
4+ days a week in office (Palo Alto, CA)
Enterprise search and knowledge management
Be an early applicant
Enterprise search and knowledge management
201-500 employees
Be an early applicant
$140-200k
More information about location
4+ days a week in office (Palo Alto, CA)
201-500 employees
Company mission
To bring people the knowledge they need to make a difference in the world.
Role
Who you are
- We’re looking for a great communicator, both verbal and in writing, with strong technical aptitude and the ability to learn quickly. You’re inquisitive, asking great questions and digging deep with subject matter experts to understand our platform and our users
- Proven experience as a Technical Writer, preferably in a software development environment
- Strong understanding of Docs-as-Code principles and practices
- Excellent writing, editing, and proofreading skills
- Ability to understand complex technical concepts and translate them into clear and concise documentation
- Strong working familiarity with Git/GitHub
- Experience using Linux/Unix based operating systems at the command line level
- Familiarity with Static Site Generators, particularly React-based: Docusaurus, Mintlify, NextJs
- Experience authoring with Markdown/MDX syntax
- Ability to identify gaps in process and documentation and proactively close them
- Work as part of a distributed global team across multiple time zones
- Bachelor's degree, preferably in Technical Writing, Computer Science, or a related field
- Experience with API documentation tools (e.g., Swagger, Postman)
- Experience with user research and usability testing
- Javascript and React programming experience
- Knowledge of continuous integration/continuous deployment (CI/CD) pipelines
What the job involves
- Glean is seeking a Senior Technical Writer to build out our cross-functional technical writing and documentation practice. Are you an expert with words and enjoy making complex information accessible and engaging? Glean is seeking a technical writer with experience in docs-as-code and content automation to plan, write, generate, and automate incredible documentation for our users
- You will create organized and professional content in partnership with R&D that is tailored to a plethora of users. You will also work closely with cross-functional team members in GTM (Sales, Customer Success, Marketing) to ensure accurate technical documentation across Glean
- Develop and maintain technical documentation, including user guides, API documentation, tutorials, and FAQs, using Docs-as-Code tools
- Work cross functionally to collaborate with developers, product managers, and other stakeholders to gather information and ensure the accuracy of the documentation
- Use Git and GitHub to manage documentation changes and collaborate with the team
- Write clear, concise, and well-structured content that is easy to understand for both technical and non-technical audiences
- Continuously improve documentation based on user feedback and changes in the product
- Ensure consistency in terminology and style across all documentation
- Advocate for the documentation and our customers internally
- Lead industry trends and best practices in technical writing and Docs-as-Code methodologies
Our take
Glean is an intuitive digital assistant which allows employees to search across all their apps and find the information and tools that they need more quickly.
With so many SaaS apps being used by modern day companies, overwhelm and inefficiency inevitably enter the equation. Glean’s search engine is proving popular for how it unifies and centralizes all these distributed tools and data.
It’s been quite a start to life at Glean, having only emerged from stealth in 2021, it received a $1 Billion valuation in early 2022, thus achieving unicorn status, and has received nearly $400 million in funding so far. The SaaS platform is already used by some major companies including Grammarly, databricks, and Rubrik.
That Glean was co-founded by a quartet with senior experience at Google, Microsoft, Uber, and Facebook stands the company in good stead. However, it’s the fact that its search engine is solving a new, but very real problem in the workplace that’s seen its popularity surge so quickly, which it’s likely to continue to do in the future. Its adaptability to include new AI capabilities to its platform, such as generative AI, has Glean well set to see further growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jun 2025
$150m
SERIES F
Sep 2024
$260m
SERIES E
Total funding: $805m
Company benefits
- Medical, dental, and vision for you and yours
- Competitive compensation and stock options
- 401k contribution
- Flexible work (3 days a week in the office), though we believe in folks working where they can be most effective
- Company events, from weekly happy hours to our annual company retreat
- Flexible hours, unlimited PTO, and company-wide winter break shutdown
- Transparent culture
- Learning and development stipend
- Free meals with lunch and dinner options every day
Company HQ
Evergreen Park, Palo Alto, CA
Leadership
Arvind Jain
(CEO)Former Engineer at Google and Microsoft. Is the co-founder of high growth startup Rubrik, which delivers data security and operational resilience for enterprises.
Piyush Prahladka
(Software Engineer)Prior to joining the co-founding team at Glean, they worked as a Senior Staff Software Engineer at Google, then as an Engineering Lead at Uber.
Tony Gentilcore
(Product Engineering Lead)Former Developer at At&T and TJC Labs. For ten years, served as a Senior Staff Software Engineer at Google, including a spell as Founder and Tech Lead / Manager of the Chrome Speed Team.
TR Vishwanath
(Engineering Lead)Before co-founding Glean, was a Principal Software Engineer at Facebook after spending eight years at Microsoft as a Software Design Engineer, then Principal Development Lead.
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