Staff Business Operations Manager, Okta
Metrics, Insights & Tooling Specialist
CA$131-197k
+ Bonus
Management platform securing resources from cloud to ground
Be an early applicant
Management platform securing resources from cloud to ground
1001+ employees
Be an early applicant
CA$131-197k
+ Bonus
1001+ employees
Company mission
To improve the connections between people and tools to make companies more productive and secure.
Role
Who you are
- Bachelor’s degree in Business Analytics, Statistics, or a related field
- Proven experience as a Data Analyst or in a similar analytical role, with a strong focus on business context
- Proficiency in data analysis tools and software (e.g., Google Sheets, SQL, Tableau)
- Strong analytical mindset with experience in building and interpreting metrics, dashboards, and operational KPIs
- Strong communication skills, with the ability to present complex data clearly and translate operational challenges into effective strategies
- Hands-on experience with JIRA, Confluence, and JPD for project management and tracking
- Excellent analytical and problem-solving skills, with meticulous attention to detail
- Ability to work collaboratively in a team environment and manage multiple projects simultaneously
- Comfortable navigating ambiguity, with a bias toward action and a commitment to continuous improvement
What the job involves
- We are seeking a highly motivated and detail-oriented Business Operations Manager - Metrics, Insights & Tooling Specialist to join our dynamic team
- In this pivotal role, you will leverage data analysis to provide actionable insights into our business performance, drive improvements in program execution, and identify opportunities for process optimization
- You will strategically shape the way our teams operate, scale, and continuously improve, with a specific focus on elevating our delivery metrics and optimizing our Atlassian tooling (Jira, Confluence, and JPD)
- Gather, analyze, and interpret business metrics from various data sources to generate meaningful insights
- Develop and maintain interactive dashboards and comprehensive reports that highlight key performance indicators (KPIs) and trends
- Present analytical findings and strategic recommendations to stakeholders to ensure alignment and support data driven decision-making
- Analyze delivery metrics to identify areas for execution enhancement and performance improvement
- Identify inefficiencies and bottlenecks in current workflows through data analysis and stakeholder feedback
- Drive efforts to optimize Jira tooling, automation, and workflows to enhance operational scalability and efficiency
- Establish and implement best practices for Jira usage to improve data accuracy, reporting, and user experience
- Collaborate with teams to ensure Jira configurations effectively support project management and tracking
- Create comprehensive documentation and FAQs to help users navigate Jira and optimize workflows
- Utilize Jira automation features to minimize manual tasks, such as auto-assigning tasks and status updates
- Lead efforts to integrate Jira with other platforms (e.g. , Slack, Confluence) to streamline notifications and updates
- Create customized dashboards in Jira for real-time insights into project progress, team performance, and workload distribution
- Simplify Jira configurations by minimizing custom fields and screens to reduce complexity
- Conduct regular audits to clean up unused projects, workflows, and boards, maintaining an organized Jira environment
- Foster a culture of data-driven decision-making by collaborating with cross-functional teams
- Lead workshops and training sessions aimed at enhancing team capabilities in data literacy and analytics
- Propose and facilitate the implementation of process improvements that boost productivity and operational efficiency
- Set up regular feedback channels (e.g. , surveys, retrospectives) to gather stakeholder input on process effectiveness
Our take
Okta started off as an identity company where organisations, large and small, could tap into the company to have a single sign-on interface to access all cloud applications now centralised. Okta has since expanded to provide identity management at the device as well as the server level.
The new approach towards network security is increasingly based on identification and authentication, and Okta is on track to become the go-to vendor in the space. They aim to do so by developing products that enable people to access applications and other tools more smoothly and securely than ever before.
Okta has taken strides towards expansion through significant employee growth and shuffling executive leadership. The company has also made lateral moves such as tackling governance concerns, opening up new paths for revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2015
$75m
SERIES F
Jun 2014
$75m
SERIES E
Total funding: $229.3m
Company benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Company HQ
The East Cut, San Francisco, CA
Leadership
Todd McKinnon
(CEO)VP of Development at Salesforce.com and has nearly a decade of experience in various engineering and leadership roles at PeopleSoft.
Frederic Kerrest
(Vice Chairman)Worked in Sales and Business Development at Salesforce.com, and previously co-founded high-tech consulting firm Meridian Global Solutions.
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