Manager of Product Analytics, Zocdoc
$148-205k
2+ days a week in office (Soho, NY)
API connecting patients to doctors
Be an early applicant
API connecting patients to doctors
1001+ employees
Be an early applicant
$148-205k
2+ days a week in office (Soho, NY)
1001+ employees
Company mission
To give power to the patient by delivering the accessible, seamless, and simple experience patients expect and deserve.
Role
Who you are
- Passionate about using data and analytics to develop insights that power strategic product and business decisions
- A leader who thrives on building, mentoring, and developing teams of top-tier analytics professionals
- Energized by collaborating with stakeholders across product, marketing, finance, engineering, and other business domains to solve complex business challenges with data-driven solutions
- A problem-solver who excels in environments where ambiguity is high, and data can unlock answers
- Results-driven and passionate about making an impact by delivering high-quality analytical work that leads to meaningful outcomes
- Comfortable working in fast-paced, dynamic environment
- Excited about using technology to improve patients’ lives
- 6+ years of experience in analytics or related fields, 1+ years in a management role
- BA/BS in a quantitative field such as economics, mathematics, statistics
- MBA or MA/MS in a quantitative field is a nice to have
- Technical skills in SQL, and data visualization tools like Tableau, Looker, or Power BI (Python and statistical analytics tools are a plus)
- The ability to manage a multi-quarter strategic roadmap, ensuring high-quality analytics outputs and business impact
- A proven ability to translate high-level business questions into structured analyses and data-driven insights
- Expertise in people management and working cross-functionally with product
- Excellent communication skills to present complex data to both technical and non-technical stakeholders in a clear, actionable way
- A track record of influencing decision-makers and driving business outcomes through data
- Strong experience working with large datasets and data warehousing concepts
What the job involves
- Zocdoc’s most important asset is our people. You’ll lead and grow an analytics team responsible for developing and synthesizing analytical insights that drive our commercial and product strategy
- You will work with leaders throughout the organization to build and execute against a roadmap of analytics projects that deliver key strategic insights and provide robust business performance reporting
- You will coach your teams to structure analyses to answer our most complex and ambiguous business questions, and distill insights from a variety of analyses into a coherent narrative, which can be easily understood by non-technical stakeholders and used to develop and prioritize our strategy
- You will work cross-functionally with stakeholders across the patient / provider domain to ensure the analytical needs are met across teams, including but not limited to product, marketing, sales, and finance
- You will oversee individual contributors and lead all recruiting, hiring, and professional development across your team to ensure we have the highest level of talent
- Developing an analytics roadmap that drives and enhances the company's commercial and product strategy, generating actionable insights through strategic projects and performance reporting
- Managing a team of highly skilled analysts, ensuring they are empowered to support a business unit and deliver impactful analysis
- Partnering cross-functionally with product, marketing, finance, and engineering to develop methodologies for measuring business outcomes and building data infrastructure
- Building business and product health reporting to drive decision-making and efficient trend investigations across non-technical teams
- Mentoring and developing talent and recruiting world-class analysts
- Providing thought leadership, offering data-driven insights that shape strategic decisions for one of our core business units
Our take
The healthcare system often runs on inefficiencies; patients call outdated directories, wait weeks for a visit to a professional and are often hit with surprise bills. Zocdoc was founded to streamline the healthcare experience by putting the patient first.
The platform allows millions of users each month to view open appointment times with doctors, book instantly online, read verified reviews, and keep up-to-date with checkups. The platform works for both in-person and virtual care – the latter of which has seen a substantial increase in demand. Zocdoc is one of the few companies tackling these problems in healthcare.
The company has solidified its position in the SaaS space, in part by forming partnerships with companies such as WellHive, a leader in digital care, to drive healthcare support for veterans. Going forward, Zocdoc will continue to invest in its platform to optimize its services for its users.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2021
$150m
GROWTH EQUITY VC
Aug 2015
$130m
SERIES D
Total funding: $374m
Company benefits
- 100% paid employee health benefit options
- Vacation and parental leave packages
- Lunch and snacks on us (in-office)
- Cell phone reimbursement
- Corporate wellness programs with Headspace and Peloton
- Employer funded 401(k) match
Company values
- Patients First - We solve patient problems and prioritize their interests
- Together, not Alone - We rally behind each other and pitch in to support the greater whole.
- Important, Not Immediate - We prioritize and invest in initiatives that will be most impactful.
- Progress before Perfection - We need action-oriented people to help us achieve our goals.
- Learners before Masters - We need curious and humble people who strive to improve.
- Adaptable, not Comfortable - We expect and embrace change, and we are resilient
Company HQ
SoHo, New York, NY
Articles
Leadership
Oliver Kharra
(CEO & Co-Founder)Oliver trained as a doctor in Germany before moving into consulting where he worked for McKinsey. During his seven-year tenure at McKinsey & Co., Oliver developed and implemented new patient utilization models for the national health services of a number of governments and major hospital chains
Nick (Nikhil) Ganju
(Co-Founder)Nick has extensive experience in product development, database management and site architecture. He was responsible for building the earliest iterations of ZocDoc and directly overseeing its development for many of its first years
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